If you are good at what you do, you can work anywhere. If you’re the best at what you do, come and join our fantastic team at Alwadi Doha – MGallery Hotel Collection! We are looking for a passionate, friendly, caring Assistant Front Office Manager to join our Front Office Team.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and worldwide!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

  What you will be doing:

• Establishes and maintains open, collaborative relationships with all our Heartists.
• Collaborate with the Front Office Manager on ways to continually improve departmental service.
• Direct operations at the front desk and ensure customer service meets our high standards for guest satisfaction.
• Interact with customers both in person and over the phone, assist with inquiries, and mitigate any guest complaints.

  Your experience and skills include:
• Service-focused personality is essential.
• Previous experience in a similar role is an asset.
• Strong knowledge of general hotel industry practices and policies.
• Prior experience working with Opera or a related system.
• Strong interpersonal and problem-solving abilities and the ability to lead by example.

Your team and working environment:

We are Dream Makers and committed to creating memorable moments for our guests and colleagues inspired by the authentic Qatari warmth and our essence of generosity

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.