Assistant Spa Manager

Full-Time
WhatsApp Group
  • Full-Time
  • Doha, Qatar
  • QAR 1000 - 25000 QAR / Month
  • Salary: QAR 1000 - 25000

QATAR AIRWAYS

A various honor winning carrier, Qatar Airways routes was as of late reported as the 'Aircraft of the Year' at the 2022 World Carrier Grants, oversaw by the global air transport rating association, Skytrax.

Assistant Spa Manager Jobs in Doha, Qatar

QATAR AIRWAYS – Doha, Qatar

  • Job Location:- Doha, Qatar
  • Company:- QATAR AIRWAYS
  • Education:- Relevant Degree Qualifications
  • Nationality:- Any Nationality
  • Gender:- Male / Female
  • Number of Vacant Positions:- Not Mentioned
  • Salary:- Negotiable
  • Job Type:- Full-Time
  • Job Categories:- Aviation / Airlines / Administration

About QATAR AIRWAYS

A various honor winning carrier, Qatar Airways routes was as of late reported as the ‘Aircraft of the Year’ at the 2022 World Carrier Grants, oversaw by the global air transport rating association, Skytrax. The aircraft keeps on being inseparable from greatness having won the fundamental award for a phenomenal seventh time (2011, 2012, 2015, 2017, 2019, 2021 and 2022), while likewise being named ‘World’s Best Business Class’, ‘World’s Best Business Class Parlor Feasting’ and ‘Best Carrier in the Center East’.

Qatar Airways routes as of now travels to in excess of 150 objections around the world, associating through its Doha center, Hamad Global Air terminal, as of now named the ‘Best Air terminal On the planet” by Skytrax World Air terminal Honors 2022.

About QATAR AIRWAYS

Job Title – Assistant Spa Manager Jobs in Doha, Qatar

Responsibilities:

  • Help build a high-performing team that works together collaboratively, through skills development and training in accordance with the Spa Manager’s guidelines.
  • Ensure that the set-up of the spa area and facilities is correct at all times, and well presented. Maintain concise records of all spa items in order to ensure the facility is able to function seamlessly, and the guest experience is maintained.
  • Assist Spa Manager in all areas of spa operations, including inventory management, monitor key performance indicators and the prepare KPIs and spa revenue reports. Complete shift reports for the Spa Manager.
  • Supervise daily spa operations and ensure service standards are upheld. Exemplify excellent customer service and ensure excellent service is consistently delivered to all guests.
  • Monitor, respond to and action guest feedback as appropriate. Review all guests feedback in relation to assigned area, and if required, ensuring corrective measures are implemented, guests are contacted and follow up is provided. Further using this feedback, work towards continued growth in the overall guest satisfaction rating for the area by identifying areas potentially underperforming.
  • Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment. Comply with environmental, health and safety policies and procedure.
  • Assist in the management of staff scheduling. Assign daily tasks to team members, in accordance with Spa Manager’s guidelines.
  • Provide training to support individual and team performance, as requested by Spa Manager.
  • Assist in the updating of the spa’s Operating Procedures and Policies Manual, and ensure correct implementation of the spa’s operating procedures.
  • Supervise a team with diverse talents and responsibilities, supporting team members in their daily tasks and ensuring operations run smoothly.
  • In the absence of the Spa Manager, make decisions on matters involving the guest experience.
  • Perform same activities and tasks as team members, including treatments and services, retail sales and bookings, according to the needs that may arise.
  • Perform other department duties related to his/her position as directed by the Head of the Department.

 

Educational requirements:

Without a Degree:

  • High School Qualification / Vocational Qualification /Diploma or Equivalent (Type of Diploma Based on Role) with Minimum 5 years of job-related experience

OR

With a Degree:       

  •  Bachelor’s Degree or Equivalent with Minimum 4 years of job-related experience

 

Experience requirements:

Essential

  • Beauty/spa therapist qualification/ certification
  • Spa management experience in a luxury standard spa.

Preferred

  • Business administration qualification an advantage  
  • Training experience is an advantage.

Desired Skills:

Essential

  • Excellent knowledge of luxury service standards
  • Well-versed in all areas of spa operations and management
  • Proficient computer skills
  • Fluency in both written and spoken English
  • Team player
  • Communication
  • Attention to detail
  • Time management
  • Planning
  • Problem solving
  • Empathy
  • Self-motivated
  • Willing to work on a flexible schedule, including nights and weekends.
  • Managerial skills – Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. Ability to train and develop subordinate’s skills. Ability to foster teamwork among team members.

 

Preferred

  • Knowledge of Arabic language is an advantage

 

Qualifications:

  • Ability to work in a team environment with members of varying skill levels.
  • Highly motivated.
  • Learns quickly.

Benefits:

  • Will be negotiated

Incentives:

  • Will be negotiated

How to Apply for QATAR AIRWAYS?

If interested in this position, kindly click on the apply button and apply directly on the QATAR AIRWAYS company Website

 

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To apply for this job please visit careers.qatarairways.com.

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