Boutique Manager – Korloff – Job Vacancy – Dubai, United Arab Emirates

CHALHOUB GROUP – Dubai, United Arab Emirates

• Job Location:- Dubai, United Arab Emirates
• Company:- CHALHOUB GROUP
• Education:- Relevant Degree Qualifications
• Nationality:- Any Nationality
• Gender:- Male / Female
• Number of Vacant Positions:- Not Mentioned
• Salary:- Negotiable
• Job Type:- Permanent
• Experience:- As mentioned in the Description

About CHALHOUB GROUP

The Chalhoub Group is the main accomplice for extravagance across the Center East beginning around 1955. As a specialist in retail, dispersion and showcasing administrations situated in Dubai, the Gathering has turned into a key part in the excellence, design and gift areas locally.

Mixing its Center East skill and personal information on extravagance, the Chalhoub Group is building brands in the locale by offering administration greatness to every one of its accomplices and a novel encounter to its clients. The Gathering is moving quick from a conventional wholesaler and retailer for extravagance in the Center East to a mixture retailer bringing extravagance encounters to the fingertips of clients all over the place.

Job – Boutique Manager – Korloff

Job Responsibilities:

• Define annual strategic plan with the manage as well as sales targets and KPI’s with the team
• Define, execute, and monitor the store action plan to achieve sales targets and KPIs
• Provide a clear vision to the team about the business and store’s vision and key directions
• Identify, recruit, develop and retain strong talents
• Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges, and concerns with the leadership and HR teams.
• Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms a constantly monitor the team’s development plans and professional growth.
• Ensure performance improvement plans are discussed and documented in a transparent manner.
• Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital).
• Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively catering to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.
• Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them
• Manage the customer database to build strong relationship with customers and create future potential selling opportunities
• Ensure all sales and operational policies and procedures (SOP’s) are followed and maintained in the store.
• Ensure e-commerce orders are prepared and processed within the set SLAs
• Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it
• Ensure all operating standards are followed from stock replenishment to organizing displays as per the brand’s VM guidelines.
• Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours
• Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.

• Minimum 9 to 10 years experience in Retail
• Experience in luxury retail industry (high jewelry experience would be a plus)
• Excellent presentation skill and Entrepreneurial spirit
• Strong communication and interpersonal skills to effectively lead staff, help customers and work with management
• Adaptable, positive & enthusiastic
• Excellent time management skills

Click Here:- To find the latest job Vacancies