Full-Time

Dubai, United Arab Emirates
Posted 1 year ago

AED 1000 - 25000 AED / Month
Salary: AED 1000 - 25000

Aramex

Aramex is the main worldwide coordinated factors supplier. We endeavor to interface the world, overcoming any barrier among East and West, and empowering development and abundance for organizations and our accomplices.

Control Tower Executive Jobs in Dubai, United Arab Emirates

Aramex – Dubai, United Arab Emirates

Job Location:- Dubai, United Arab Emirates
Company:- Aramex

Education:- Relevant Degree Qualifications
Nationality:- Any Nationality
Gender:- Male / Female

Number of Vacant Positions:- Not Mentioned
Salary:- Negotiable
Job Type:- Full-Time

Job Categories:- Logistics

About Aramex

Our devotion to advancement drives our unparalleled arrangement of coordinated factors and transportation administrations going from homegrown and global expedited shipment, web based business delivery and satisfaction arrangements, street, air and ocean cargo, to production network the board, shopper retail benefits, specialized help and that’s just the beginning.

With a worldwide operations organization of north of 17,000 workers, across in excess of 600 workplaces, in more than 65 nations, Aramex associates the world securely and dependably through various areas including Online business, SMEs, Medical services and Oil and Gas, considering practical development in worldwide exchange stream.

We invest heavily in being the main in the locale to foster a supportability report that features generally our green accomplishments, for example, lessening Fossil fuel byproducts by 20% beginning around 2020 and diminishing fuel by 46% per shipment. Contrasted with 2012, Aramex has likewise decreased its utilization of power by 55% per shipment and expanded reusing by 17%. This has been finished with significant interests in environmentally friendly power, electric vehicles and energy mindfulness.

About Aramex

Job Title – Control Tower Executive Jobs in Abu Dhabi, United Arab Emirates

Responsibilities:

Adhere to Customer Service Policies and Procedures to maximize the customer
Manage daily customer complaints and ensure timely resolution.

Interact regularly with customers to understand and respond to their needs and get
feedback on the service provided.
Monitor the changing needs of the service, liaising with customers and frontline, to

identify areas for improvement and make recommendations for service improvement
and implementing those improvements.
Responsible for Record creation & Follow up, follow up on cases/complaints .

Manage shipment in and out movement through warehouse management system and other systems if required.
Preparing of documents for in and out movement.
Co-ordinate with various transportation provider , to facilitate material movement planning and scheduling.

Prepare and update monthly logistics, schedule to assure deliveries to production locations. Coordinate product delivery schedules with customers.
Coordinate daily activity to track location and movement of inventory . Provide reports to internal and external customers as required.
Assist in obtaining necessary transportation permits for inbound and outbound shipments.

Expedites all critical orders with local subcontract vendors.
Works closely with providers to assure efficient and effective execution of defined processes and goods transportation
Organizes and maintains hard copy and electronic documentation supporting order fulfillment.

Re-routes freight as needed by the customer.
Answers questions regarding sourcing from internal and external customers as needed,
Verifies inventory locations and availability for shipment against requirements specified in purchase orders;

Ensures that goods are shipped in the most timely and efficient manner according to documented processes, including planning the transportation route and payload, selecting the mode of transportation, tendering the order for transportation, and tracking the shipment from pick up through delivery all the while targeting cost reduction, freight savings, service and contractual requirements;

Related Procedures

Adhere to all related policies, procedures documented and published under Infohub in the intranet.

Educational requirements:

Bachelor’s degree in supply chain management preferred, but will also consider business administration or other relevant field
Ability to multitask and track multiple processes throughout the supply chain

High level of analytical and problem-solving skills
Excellent communication and customer service skills
Knowledge of standard operations Overview, regulations, laws, and policies , procedure regarding logistics

Customer Service experience
Ability to work under pressure

Experience requirements:

Experience of logistics software (ERP)

Desired Skills:

Competencies:

Conceptual Thinking & Innovation
Achievement Drive
Developing Others

Organizational Commitment
Customer Service Orientation
Integrity

Relationship Building
Leadership
Teamwork

Skills:

Strong written, verbal and interpersonal skills.
Segment Structure Management Skills

Communication and Interpersonal Skills
Ability to manage difficult or angry customers
Time Management Skills

Problem solving skills
Analytic skills
Business writing skills (responses to customers, procedures, standards etc)

Qualifications:

Ability to work in a team environment with members of varying skill levels.
Highly motivated.

Learns quickly.

Benefits:

Will be negotiated

Incentives:

Will be negotiated

How to Apply for Aramex?

If interested in this position, kindly click on the apply button and apply directly on the Aramex company Website

Click Here:- To find the latest Job Vacancies

To apply for this job please visit careers.aramex.com.

About The Author

Mohamed Firnas

“🌟 Meet Mohamed Firnas: With over two decades of experience in HR, Mohamed is a trusted advisor known for his strategic insight and compassionate leadership style. He’s committed to creating workplaces where every voice is heard and valued. 💼 Passionate about nurturing talent and driving positive change. Join him on the journey towards building better organizations! #HRProfessional #GulfRegion #Leadership”

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