Job Purpose:

The purpose of this role is to drive conformation to regulatory compliance, organizational (internal) processes & standards, operational risk framework and overall /end to end process governance for WBG segments.

The job scope will include the following 4 verticals

a. ODD (On-going Due Diligence) and RFI Management

b. Process Controls and Governance

c. Quality and Assurance.

d. Annual reviews monitoring and linking it with ODD to ensure both get delivered in time.

e. Ongoing basis lead projects in effectively implementation of the BRCM agenda with core deliverables assigned as first line across Compliance and Risk.

Though there is no financial delivery linked to this position but conversely the position is to ensure banks comply with regulatory requirements and business risks are managed and mitigated to avoid any financial penalties & fines besides reputational loss.

Principal Accountabilities:

ODD and RFI Management

Ensuring portfolio remediation is conducted as per CB guidelines and, KYC is updated / current for entire WBG portfolio

Ensuring KYC Remediation and ongoing due diligence as per framework including periodic reviews of accounts (e.g. annual reviews for EDD)

Ensuring timely closure of open STRS / AML alerts

Ensuring timely remedial actions on accounts identified by compliance team / Fraud Team (e,g accounts Exit/EDD)

Presenting updates to senior management forums like Steering Committee on remediation and highlight any roadblocks/ challenges, propose solutions, and ensure decisions are taken by respective stakeholders for ensuring project delivery within timelines and quality.

Process Controls and Governance

Ensuring all SOPS are updated and embed into end- to-end processes

Exercising oversight, monitor, investigate and implement corrective actions in respect of all controls, processes, regulatory and compliance guidelines across all customer touch points in WBG.

Monitoring and control of regulatory breaches in transactions

Reviewing Policies and Procedures related to WBG/TBG products based on regulatory guidelines and/or observations from Audit, Operational Risk, AML/Compliance/ Fraud etc.

Reviewing Audit and Internal Control reports on corporate coverage, Trade and PCM/Escrow Operations, engaging with relevant teams and suggesting remedial actions on discrepancies reported therein

Ensuring KCSA are done as per the framework for all WBG/TBG processes / functions

Identifying specific change requirements and ensure responsibility for defining the end-to-end process along with reasonable risk mitigation and control measures

Quality and Sales Assurance

Quality Assurance on the coverage activities including customer annual reviews, customer call reports etc.

Coaching and training staff of all relevant staff to embed the right culture.

Act as a check point towards monitoring and assuring controls

Monitoring origination procedures of frontline staff to ensure compliance with regulations and internal policies.

Ensure overall efficiency of coverage activities and customer satisfaction while meeting the requirements of banking regulations and laws & internal procedures.