System Analyst

Full-Time
  • Full-Time
  • Dubai, AE
  • AED 1000 - 15000 AED / Month
  • Salary: AED 1000 - 15000

Al-Futtaim 

What Our identity is As a differentiated association, we bring the quality and notoriety of in excess of 200 organizations in your life. Al-Futtaim's 33,000 devoted representatives are focused on assisting you with settling on the ideal decision - regardless of your area or need - in areas as shifted as car, retail, land, and money.

System Analyst | Retail Jobs in Dubai, AE

Al-Futtaim – Dubai, AE

  • Job Location:- Dubai, AE
  • Company:- Al-Futtaim
  • Education: Proficient on the following MS Dynamics NAV/Business Central Modules: Inventory & Stock, Warehousing, Financial & Costing knowledge, Sales Module, Customer Relations and After Sales functions
  • Nationality:-Any Nationals
  • Gender:- Male / Female
  • Number of Vacant Positions:- Not Mentioned
  • Salary:- Negotiable
  • Job Type:- Full-Time
  • Job Categories:-  Administration

About Al-Futtaim

Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world, including IKEA, ACE, and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka, and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.

Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of the Watsons, and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…

What Our identity is

As a differentiated association, we bring the quality and notoriety of in excess of 200 organizations in your life. Al-Futtaim’s 33,000 devoted representatives are focused on assisting you with settling on the ideal decision – regardless of your area or need – in areas as shifted as car, retail, land, and money.

Al-Futtaim is a privately-owned company, and all representatives are regarded as individuals. This center conviction empowers a steady and drawing-in workplace that qualities and prizes honesty, difficult work, and joint effort.

HOW FAR WE Return
Laid out during the 1930s as an exchanging business, Al-Futtaim is one of the most moderate local privately-run company houses settled in Dubai, Joined Bedouin Emirates

Vocations AT AL-FUTTAIM
At Al-Futtaim, we perceive that putting resources into our kin is the main venture, we will at any point make, and the most effective way to guarantee we accomplish our business objectives together.

Rousing THE WORLD
Our story started in Dubai, yet today Al-Futtaim is assisting individuals on all sides of the globe with understanding their yearnings. We assist with satisfying lives across the Center East, Southeast Asia, and key business sectors in Africa and South Asia.

Careers at Al- Futtaim

At Al-Futtaim, we perceive that putting resources into our kin is the main venture, we will at any point make, and the most effective way to guarantee we accomplish our business objectives together.

We have made some amazing progress and to fill in the present cutthroat and consistently changing worldwide economy, we have set our sights and norms high – and look to surpass them. Our solidarity is in our variety; in the 100+ identities that make up our labor force, in the immense arrangement of worldwide brands that we address, and in the numerous nations where we currently work in.

The main way we can develop further and more durable worldwide associations or through our most grounded resource – our kin. We offer representatives of various professions potentially open doors, in a culture that rewards quality execution and supports them in their excursion to progress, all while working for widely popular brands.

Each representative is upheld to develop to their maximum capacity through better learning and improvement chances to guarantee that their vocations at Al-Futtaim are charming and durable. We likewise expect to draw in and hold the best ability to make Al-Futtaim an invigorating work environment, where individuals need to come and work, and where individuals stay and try to develop with our organizations.

Al-Futtaim has a brilliant and invigorating future, lifting our kin to a higher level is an extensive venture and energizing open doors lie ahead

Alfutaim System Analyst

Job Title – System Analyst | Retail Jobs in Dubai, AE

Responsibilities:

  • Overview of the role 
  • Manage all existing and new business applications to support the IKEA business strategy across all territories that fall under the Al-Futtaim Group. 
  • Responsible for working with retail Clients on Microsoft Dynamics NAV engagements including new system implementations, upgrades, and/or extensions of existing applications. The ability to scope out work, manage/oversee other resources on Projects. Quality control and testing. 
  • With emphasis on implementing various Service Packs & Hot Fixes and various IT tools for the IKEA stores within the UAE, Qatar, Egypt and Oman with clearly defined business process & working methods that are in line within the IKEA concept & Al-Futtaim Group’ framework and guidelines.What you will do

    SOLUTION SCOPING

     

  • Design and develop components & solutions in MS Dynamics NAV/Business Central application for all functional areas within the business.
  • Collaborate with other Functional Leads – Project Execution to deliver a seamless global project execution model. Gather and effectively use data to deliver continuous improvement.
  • Ensure on time delivery, quality and cost effectiveness of all functional MS NAV/Business Central projects and enhancement activities to ensure that it is delivered within the guidelines of the delivery methodology.
  • Analyze and contribute to functional specifications provided by business users and produce technical specifications in line with agreed standards.
  • Ensure completeness of technical requirements and functional architecture analysis for the design and implementation of the solution while identifying the gaps or challenges (if any). 
  • DIGITAL & MULTI-CHANNEL RETAILING 
  • Manage & implement quarterly Service Packs & Hot Fixes with no or minimal impact to the day to day business operations in all 3 countries.
  • Support the MV Microsoft Dynamics NAV/Business Central, Microsoft CRM 365, Qlik Sense, Online Checkout – the IKEA IT infrastructure – ensuring all departments and functionalities are utilized to the full.
  • Digital solution integration with MV Microsoft Dynamics NAV, Dynamics 365
    Implement the Global-IKEA and Al-Futtaim Group’ strategy through delivering the global e-Commerce & One-Web platform to support multi-channel sales, direct to customers and Promoting B2B (Business 2 Business) salesPRINCIPAL TOOLS & RELATION

     

  • Work closely with Global support team for all centralized IT tools (EDI, IKEA Web, e-Commerce, MS-NAV, CRM365, IKEA Intranet) which are owned and provided by the principal to ensure effective implementation and seamless integration. 
  • BUSINESS OPERATIONAL SUPPORT 
  • Provide efficient users’ & operational support for all local & international retail functions (Stores, Pickup Points, Service Office, E-Commerce, Central Unit) and External warehouse operations
  • Conducts gap analysis and uses analytical skills to identify root cause and assist with problem management.
  • Closely work with IKEA & Inter-IKEA Global IT team to support/rollout principle provided tools for co-workers & our customers
  • Manage and prioritize support tickets in the request system (Jira) to meet agreed Service Level Agreements
  • Administer all on-premise SQL databases to ensure there is continuous Performance Tuning, Query Optimization, using Performance Monitor, SQL Profiler and other related monitoring/troubleshooting tools.AUDIT & COMPLIANCE

     

  • Responsible for periodically reviewing & audit applications & database authorizations matrix, Roles & permissions and ensuring compliance as per IKEA Global & Al-Futtaim Audit.
  • Work/Administer various ETL activities also ensuring proper documentation/approvals are in place.

Educational requirements:

  • Proficient in the following MS Dynamics NAV/Business Central Modules: Inventory & Stock, Warehousing, Financial & Costing knowledge, Sales Module, Customer Relations and After Sales functions

Experience requirements:

  • A Minimum of at least 7+ years of experience supporting Microsoft Dynamics NAV / D365 Business Central

Desired Skills:

  • Job-Specific Skills:
  • Excellent analytical, and interpersonal skills and has individual accountability
  • Implement, train users, lead applications testing, support implementations through Go Live.
  • Make functional recommendations for installation, modifications and custom development for
  • NAV projects
  • Communicate effectively in all mediums and to all levels within the organization
  • Excellent verbal and written communication skills in English.
  • Should be highly process oriented, desire to learn and ability to implement them swiftly.
  • Should possess great troubleshooting skills and a good team player, highly motivated and ambitious
  • Customer-focused by staying current on emerging Microsoft technologies and 3rd party software solutions.
  • Deliver creative solutions to client challenges by applying product knowledge and industry expertise.
  • Experience working in fast paced environment in Agile methodologies

Qualifications:

  • Demonstrable experience with LS Retail solution
  • Sound Knowledge of Web services and various API Technologies
  • Successfully led one or more E-Commerce/Omni-Channel implementations
  • Knowledge of modern ticketing systems and workflows (e.g Jira Knowledge is desirable)
  • BI applications –QlikSense/ Power BI or equivalent is a plus.

Benefits:

  • As per Company Policy.

Incentives:

  • Will be negotiated

How to Apply for Al-Futtaim Careers?

If interested in this position, kindly click on the apply button and apply directly on the Al-Futtaim Web site

 

 

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