Job Code: 19
Effective Date of JP: 010116
Version: 1
JOB PROFILE
OVERVIEW
JOB TITLE Agency Analyst
JOB PURPOSE To facilitate the setup of new agency roles, co-ordinate with internal teams
on borrower requests and monitor collection and repayment of commissions
and fees to ensure all conditions are met and funds can be dispersed
GROUP Wholesale Banking
JOB FAMILY Business Operations and Enablement
SCOPE
KEY WORKING RELATIONSHIPS:
Relationship Purpose Frequency
1. Line Manager To pass/receive information Daily
2. Settlement Team To process remittances Daily
3. ADCB Employees in Other
Departments
To pass/receive information on payments Daily
FINANCIALS MANAGED (if any)
APPROXIMATE NUMBER OF
DIRECT REPORTS
0
TOTAL SIZE OF TEAM 0
ACCOUNTABILITIES
No. Accountability Description
1. Customer On Boarding Create new agency CID and prepare control and monitor
sheets to ensure required records are in place for all new
customers facilities
Complete facility agent and security agent activities to
ensure drawdowns, roll overs, remittances are within
agreed turnaround times and compliance of
documentation under the facility agreements
2. Condition Precedents Complete all activities to ensure condition precedents are
met, fees are paid and notification is received from the
facility agent to enable disbursement of funds
3. Rollovers Action all roll overs and payments as notified by the
facility agent within agreed turnaround times and ensure
LIBOR/EBOR rates are in line with rate fixing for the
interest period as provided by ADCB treasury or specified
in the facility agreement to ensure all conditions are met
and funds can be dispersed
4. Policies, Processes,
Systems and Procedures
Adhere to all relevant organizational and departmental
policies, processes, standard operating procedures and
instructions so that work is carried out to the required
standard and in a consistent manner while delivering the
required standard of service to customers and
stakeholders
5. Self-Management Manage self in line with the bank’s people management
policies, procedures, processes and practices to ensure
Job Code: 19
Effective Date of JP: 010116
Version: 1
adherence and to maximized own contribution to
business performance
6. Customer Service Demonstrate Our Promise and apply the ADCB Service
Standards to deliver the bank’s required levels of service
in all internal and external customer interactions
EXPERIENCE, QUALIFICATIONS & COMPETENCIES
Minimum Experience At least 3 years of experience of legal documentation
and interest calculations
Minimum Qualifications Bachelor’s Degree in relevant specialization
Professional Qualifications
Knowledge and Skills Microsoft Office (Word, Excel and PowerPoint)

Agency Analyst- Abu Dhabi, United Arab Emirates