Company Description

Being a Pullman Heartist means embodying and conveying the brand mindset through the values of commitment, adaptability and creativity.

 What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.

Job Description

What you will be doing:

As a Bartender you will prepare and serve beverage orders according to recipes and service standards and provide a courteous, professional, efficient and flexible service. You will also provide a courteous, professional, efficient and flexible service at all times, following the hotel F&B operation standards manual and the resort’s standards.

• Takes orders, serves guests and handles cash operations.
• Promotes the bar offer and helps create a good atmosphere.
• May have to serve guests located outside the bar, maintains excellent relations with colleagues, particularly with departments close to the bar (restaurant, lobby etc).
• Knows all the bar and menu products (preparation instructions).
• Manages the stocks and setup for the bar in line with brand standards.
• Serves guests at the bar, organising his/her work to suit fluctuations in numbers.
• Ensures equipment remains in good condition.
• Applies the procedures for opening and closing a point of sale.
• Communicates and works in close cooperation with the other departments (kitchens, bars, lobby, banquet, restaurant etc).
• Is familiar with all the hotel’s services and informs guests about them
• Helps meet the department’s targets by following the preparation instructions to the letter and using the right doses, by avoiding waste and loss of merchandise and by respecting the hotel’s procedures and internal audit processes.
• Helps manage stocks and inventories.
• Manages invoicing and cash operations for the services sold.
• Is responsible for the bar’s cash holdings.

Qualifications

Your experience and skills include:

• Good command of written and spoken English communication skills, along with strong interpersonal and problem solving abilities are essentials.
• Guest oriented, service minded and attention to quality
• Sales acumen
• Dynamic
• Good presentation
• Thorough and organised approach
• Creative

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.