Company Description

Being a Pullman Heartist means embodying and conveying the brand mindset through the values of commitment, adaptability and creativity.

 What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.

Job Description

What you will be doing:

• Consistently offer exceptional, friendly and engaging service
• Ensure the best selection for the guest and ensure revenue is maximized through up-selling
• Recommend property facilities, F&B outlets and promotions and assist guests with information and special requests
• Answer and filter calls and inquiries of guests and customers
• Assist on reservation requests and update accurate information in the system
• Knowledge and understanding of facilities to offer, services and promotions

Qualifications

Your experience and skills include:

• Guest focused personality is essential; experience is an asset
• Prior experience working with telephone operating, reservation system, opera or a related system
• Fluency in English; and Arabic speaker is preferred
• Strong interpersonal and problem solving abilities

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.