GMG is a worldwide prosperity organization retailing, dispersing and producing an arrangement of driving global and local brands across sport, regular merchandise, wellbeing and magnificence, properties, and coordinated factors areas. Its vision is to move individuals to win in manners that improve the world.
Information Technology Executive Job in Cairo, Egypt
GMG – Cairo, Egypt
- Job Location:- Cairo, Egypt
- Company:- GMG
- Education:- Relevant Degree Qualifications
- Nationality:- Any Nationality
- Gender:- Male / Female
- Number of Vacant Positions:- Not Mentioned
- Salary:- Negotiable
- Job Type:- Full-Time
- Job Categories:- Information Technology
About GMG
GMG is a worldwide prosperity organization retailing, dispersing and producing an arrangement of driving global and local brands across sport, regular merchandise, wellbeing and magnificence, properties, and coordinated factors areas. Its vision is to move individuals to win in manners that improve the world. GMG’s speculations range across five key verticals: GMG Sports, GMG Ordinary Merchandise, GMG Wellbeing and Excellence, GMG Properties, and GMG Operations. Under the possession and the executives of the Pastry specialist family, it has turned into a main worldwide organization, partnered with the world’s best and regarded brands in the prosperity area. Working across the Center East, North Africa, and Asia, GMG has brought in excess of 120 brands into its business sectors.
Job Title – Information Technology Executive Jobs in Cairo, Egypt
Responsibilities:
- Provides day-to-day technical support for network infrastructure and desktop systems software and hardware to ensure optimum operational efficiency as well as preventative maintenance as per schedule
- Installs, configures and troubleshoots desktop systems, workstations, servers, PDA, POS, tablets , projectors and printers in a heterogeneous environment of corporate and stores
- Provides first level procedural advice to users on technical issues and performs preventive maintenance, either over the phone or in person for all the remote locations (stores) as and when needed
- Utilizes soft skills and troubleshooting skills to resolve customer/business issues and questions in a timely and efficient manner
- Handles and facilitates various network designs, cabling and implementation
- Identifies configuration details for users/service needs, such as Network Switching, Desktop/Laptop etc.
- Handling 3rd parties incidents ISP, Hardware vendors ….etc
- Prioritizes and escalates (third level) support incidents and requests based on business impact and documented guidelines
- Assigns third level issues to assigned internal teams and/or vendors and liaises with senior support teams and/or vendors regarding the progress of their action on assigned problems
- Ensures technical queries not progressing are escalated to seniors according to established procedures to ensure resolution in a timely manner
- Loads the operating system on PCs in accordance with GMG policy
- Adheres to maintenance of software upgrade schedules (e.g. running patches) for individual desktops at the corporate office(s) and store locations
- Advises and trains users to prevent repeated problems
- Documents, tracks and monitors user / business incidents in ticketing system to ensure a timely resolution
- Assists in managing the spares inventory of IT infrastructure like printer, printer toners, desktops, cables etc. across all the locations of GMG (corporate offices and stores)
- Monitors the effectiveness of IT security procedures on an ongoing basis and recommends changes/updates, if any to the Information Technology Manager.
- Ensures equipment required for recovery is in place
- Follows recovery procedures in case of unexpected circumstances affecting normal operations
Educational requirements:
- Relevant Degree Qualification
Experience requirements:
- Relevant Work Experience
Desired Skills:
- Good communication skills.
- Problem – solving skills.
- Decision – making ability.
- Commercial awareness.
- Ability to motivate others.
- Team working skills.
- Good knowledge of building methods and regulations.
Qualifications:
- Ability to work in a team environment with members of varying skill levels.
- Highly motivated.
- Learns quickly.
Benefits:
- Will be negotiated
Incentives:
- Will be negotiated
How to Apply for GMG?
If interested in this position, kindly click on the apply button and apply directly on the GMG company Website
Click Here:- To find the latest Job Vacancies
To apply for this job email your details to hr.my@gmg.com
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