Ensures that the organization is optimally suited to identify customer needs and problems to offer them the most appropriate and cost effective solutions.

• Deliver the best job execution with outstanding service quality.
• Systematically evaluate results obtained to further improve services in accordance with QHSSE, Operational plans and continuous improvement concepts.
• Communicates field performance, support and quality objectives to Company top management.
• Closely follows-up and reports on competitor’s activity and developments in their respective area.
• Establish and maintain an effective skilled support structure to meet the needs of the business in the short and longer term, maximizing reliability and quality and minimizing cost exposure.
• Assists in defining the budgetary requirements based on customer activity plans, and then manages it in the most productive and cost efficient manner.
• Accountable for meeting the area’s financial goals through optimum utilization of personnel, equipment and material resources, the set-up of proper control systems and sound expense control.
• Oversees material and supply inventory to ensure effective levels of stock and inventories are kept to a minimum while meeting the area operational requirements and utilization forecast.
• Interaction and communication to Division GM of improvement areas and opportunities with respect to the operations.
• Organizes personnel, equipment and material resources in the most productive and cost effective way to meet activity demands.
• Regularly assess the resources and support required to perform a safe and high quality job and ensure strict adherence to Service Quality and Safety Standards.
• Maintains an in-depth knowledge of Customer’s activity plans and local market conditions to help forecast activity trends to assist in the preparation of the business plans.
• Reviews the maintenance of equipment and recommends necessary actions or modifications.
• Attend and present the periodical SQMs.
• Effectively attends the tendering submission and Contracts award process.
• Responsibility of the operations P&L and monthly forecasts.
• Analysis of the Clients’ Feedback.
• Effectively follow ups the MRPs