Full-Time

Kuwait City, Kuwait
Posted 1 year ago

KWD 1000 - 15000 KWD / Month
Salary: KWD 1000 - 15000

QNB - Kuwait

QNB Gathering's presence through its auxiliaries and partner organizations reaches out to in excess of 31 nations across three landmasses giving an exhaustive scope of cutting edge items and administrations. The complete number of workers is in excess of 28,000 serving up to 20 million clients working through 1,000 areas, with an ATM organization of 4,300 machines.

QNB 1st Customer Service Executive Jobs in Kuwait City, Kuwait

QNB – Kuwait City, Kuwait

Job Location:- Kuwait City, Kuwait
Company:- QNB – Kuwait

Education:- Relevant Degree Qualifications
Nationality:- Any Nationality
Gender:- Male / Female

Number of Vacant Positions:- Not Mentioned
Salary:- Negotiable
Job Type:- Full-Time

Job Categories:- Administration / Information Technology

About QNB – Qatar

Laid out in 1964 as the country’s most memorable Qatari-claimed business bank, QNB Gathering has consistently developed to turn into the biggest bank in the Center East and Africa (MEA) locale.

QNB Gathering’s presence through its auxiliaries and partner organizations reaches out to in excess of 31 nations across three landmasses giving an exhaustive scope of cutting edge items and administrations. The complete number of workers is in excess of 28,000 serving up to 20 million clients working through 1,000 areas, with an ATM organization of 4,300 machines.

QNB has kept up with its situation as one of the greatest evaluated provincial banks from driving credit score organizations including Standard and Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has likewise been the beneficiary of many honors from driving worldwide specific monetary distributions.

In view of the Gathering’s areas of strength for predictable execution and its growing global presence, QNB as of now positions as the most significant bank brand in the Center East and Africa, as per Brand Money Magazine.

QNB Gathering has a functioning local area support program and backers different social, instructive and games.

About QNB

Job Title – QNB 1st Customer Service Executive Jobs in Kuwait City, Kuwait

Responsibilities:

Ensure complete support to their respective Customer Relationship Managers and Executives in handling customer day to day queries, complaint handling and timely complaint resolution; enhance customer satisfaction through seamless service delivering to maximize customer profitability and customer acquisition. Complete the mandatory customer annual reviews
Ensure high standards of customer service and proactive contact with customers visiting the branch answering their queries and providing information about the various products and services offered by QNB.
Must follow up on every issue and ensure complete satisfaction and maximum utilization of the product or services sold to customers.

Provide “service excellence” for QNB First/HNW/Private customers ensuring at the same time a complete sense of confidentiality and honesty with all related issues to the QNB First/HNW/Private customers.
Enhance the Group’s image through pro-active customer-driven servicing of their needs in support of the goal of exceeding customer expectations.
Acceptance of working in shifts that are either morning plus evening or together within the approved timing as per the banks policies

Fully manage the implementation of customer products, services and applications based on the efficiencies and turnaround times as per QNB’s published service quality.
Assist customers in filling all required QNB documents such as various forms and applications as requested such as opening an account; applying for an ATM, credit cards and checkbook; standing order instructions etc.
Maintain QNB First/HNW/Private customer’s personal information data and enquiry list under-control using tracking system(s).

Identify related areas for professional development of self and act to enhance professional development.
Adhere to standards of confidentiality to safeguard commercially sensitive information.

Educational requirements:

.Bachelor’s degree in Business Management or relevant

Experience requirements:

A minimum of 2 years experience related to handling priority customer relationships in a major banking institution.

Desired Skills:

Awareness of high net worth customer relationship practices and regulations.
Good knowledge and experience in handling customers’ portfolio
Good banking knowledge of liabilities and assets products and their implementation

Qualifications:

Ability to work in a team environment with members of varying skill levels.
Highly motivated.
Learns quickly.

Benefits:

Will be negotiated

Incentives:

Will be negotiated

How to Apply for QNB Careers?

If interested in this position, please email us your resume, along with salary requirements and a cover letter to info@qnbcapital.com

Click Here:- To find the latest Job Vacancies

To apply for this job please visit www.qnb.com.

About The Author

Mohamed Firnas

“🌟 Meet Mohamed Firnas: With over two decades of experience in HR, Mohamed is a trusted advisor known for his strategic insight and compassionate leadership style. He’s committed to creating workplaces where every voice is heard and valued. 💼 Passionate about nurturing talent and driving positive change. Join him on the journey towards building better organizations! #HRProfessional #GulfRegion #Leadership”

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