Customer Service Roles

Full-Time

The Emirates group

Why Pick The Emirates Gathering? We are pleased to have our home in Dubai, a lively, cosmopolitan city that is impeccably situated to associate with the world and offers an extraordinary way of life chances to suit you. Did you have at least some idea that 33% of the worldwide populace is situated in no less than 4 hours flying time from Dubai and 66% in 8 hours or less?

Customer Service Roles (UAE Nationals only) Jobs in Dubai, United Arab Emirates

The Emirates Group  – Dubai, United Arab Emirates

  • Job Location:- Dubai, United Arab Emirates
  • Company:- The Emirates Group
  • Education:- A levels/High School certificate
  • Nationality:- (UAE National)
  • Gender:- Male / Female
  • Number of Vacant Positions:- Not Mentioned
  • Salary:- Negotiable
  • Job Type:- Full-Time
  • Job Categories:- Customer Service

About The Emirates Group

Why Pick The Emirates Gathering?

We are pleased to have our home in Dubai, a lively, cosmopolitan city that is impeccably situated to associate with the world and offers an extraordinary way of life chances to suit you.
Did you have at least some idea that 33% of the worldwide populace is situated in no less than 4 hours flying time from Dubai and 66% in 8 hours or less?
Our compensation and support agreement, mirror the different ideas of the jobs we offer, both in Dubai and all over the planet. Whether you are taking a gander at open doors in our cutting-edge tasks, as a feature of our Administrative center, or backing groups we offer serious compensation, paid tax exemption in the event that you work in Dubai, and a scope of advantages relying upon your situation and job.

Pay and advantages

For anything job you are keen on, we offer a cutthroat all-out pay and advantages bundle. With the different scope of the open doors inside the Emirates Gathering this bundle changes from one job to another to guarantee that we draw in and hold the ability we really want to proceed with our prosperity.

The subtleties underneath give a kind of the advantages we offer for nonexclusive Dubai-based jobs, however kindly check with our Enlistment Experts to figure out which will be material to the job you are keen on, particularly in the event that this is outside Dubai or with dnata.

On the other hand, kindly audit the advantages in every one of the particular professions segments.

Our way of life and variety

The Emirates Gathering shares a great deal for all intents and purposes with Dubai. The dialects, societies, and ethnic foundations that make up our gathering help us advance and develop our business in astonishing ways.

For instance, Emirates was quick to present locally available showers. We likewise accept that the client experience, we offer is truly unique. What’s more, obviously, security is the principal – it’s there in all that we do. In the Center East, dnata was one of the earliest adopters of electric slope vehicles and ‘shrewd’ battery charging. We have additionally presented Vaculex stacking helps with Dubai, which is more secure for staff and more savvy for clients.

Emirates Customer Service Roles

Job Title – Customer Service Roles (UAE Nationals only) Jobs in Dubai, United Arab Emirates

Responsibilities:

  • The Emirates Group is a highly profitable business comprising of Emirates Airline, the largest international airline in the world and dnata, one of the world’s biggest air services providers. With our headquarters located in the cosmopolitan emirate of Dubai, working with us puts you at the forefront of technological advances in the aviation industry while offering you a dynamic lifestyle. If you’re seeking a position that will allow you to thrive professionally and develop your career in aviation industry, look no further. There are openings for individuals who are passionate about traveling and enjoy collaborating with customers and colleagues across the world. We are looking for exceptional individuals who can be a part of our Customer Service team. If successful, you will join an extensive training program which include systems training and customer service skills, and then be allocated to an area across the group: Emirates Airport Services, dnata, Marhaba Services, and Contact Centre. Experience the excitement of being on the front-line customer-facing roles with dnata, Marhaba and Emirates Airport Services Agents, or work behind the scenes as a Contact Centre Service Agent. You’ll have the chance to work with a diverse team of professionals, interact with people from all over the world, and make a positive impact on the lives of travellers every day. Both full-time and part-time opportunities are available, providing flexibility to fit your lifestyle and career goals. Whether it be Emirates Airline or dnata, our goal is to ensure that our customers experience service is consistent with the Emirates Group high standards. During the hiring process, you can expect:
  • Step 1– Apply Submit your application and we’ll then send you an email to confirm that we’ve received your application. •
  • Step 2 – Review Our Recruitment Team will review your application.
  • Step 3 – Video Interview and Assessment If you’re shortlisted for the role, we’ll send you a link to our on-demand, interactive and gamified video interview assessment via HireVue. This is most critical part of the process and required if you want to progress to the next stage.
  • Step 4 – Offer If successful, we’ll notify you an offer of employment which will include the benefits package for your role.

Educational requirements:

  • A level/High School certificate

Experience requirements:

  • A minimum of More than 5+ Years of work experience in a relevant field

Desired Skills:

  • Excellent interpersonal and customer service skills
  • Willing to work in a shifting environment
  • PC-based skills to operate Windows package (Microsoft Word/Excel/E-mail)
  • Willing to wear the uniform (Front-line customer-facing roles)

 

Qualifications:

  • Fluency in both spoken and written English
  • Fluency in any other language is a plus
  • As a Contact Centre Service Agent, you will have the important role of being the voice of Emirates, providing our valued customers with accurate and up-to-date information about our products and services. Your ability to deliver exceptional customer service will be crucial in ensuring that our customers feel valued and supported throughout their journey.
    Job-specific requirements:
  • Proficiency in English and at least one of the following languages is a must-have requirement for this position: Arabic, Czech, French, German, Italian, Japanese, Mandarin.
  • Customer and sales focus to provide excellent service and close any sales opportunity.

Benefits:

  • Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance, and more.
  • Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers

Incentives:

  • Will be negotiated

How to Apply for The Emirates?

If interested in this position, kindly click on the apply button and apply directly on The Emirates Group company Web site

 

Click Here:- To find the latest Job Vacancies

To apply for this job please visit www.emiratesgroupcareers.com.

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