Release Officer – IT – Job Vacancy – Kuwait

Alshaya Group – Kuwait

• Job Location:- Kuwait
• Company:- Alshaya Group
• Education:- As Mentioned
• Nationality:- Any Nationality
• Gender:- Male / Female
• Number of Vacant Positions:- Not Mentioned
• Salary:- Negotiable
• Job Type:- As mentioned
• Experience:- As mentioned in the Description

About Alshaya Group

Alshaya Group is a powerful family-claimed endeavor, first settled in Kuwait in 1890. With a predictable record of development and development, Alshaya Group is one of the world’s driving image establishment administrators, offering an unrivaled decision of very much cherished global brands to clients.

Alshaya Group’s portfolio reaches out across MENA, Turkey and Europe, with huge number of stores, bistros, eateries and relaxation objections, as well as a developing on the web and computerized business.

Working in different areas including Design, Food, Wellbeing and Excellence, Drug store, Home Goods and Relaxation and Diversion, Alshaya Group partners are joined by a pledge to genuinely convey extraordinary client care and brand encounters.

New, current and significant, Alshaya’s continually developing portfolio mirrors the decisions and way of life of its clients. From leader stores and cafés in notoriety shopping centers, through to neighborhood bistros, drive-through eateries and on the web, Alshaya Group brings clients the brands they love in the spots they need to be. Brands like Starbucks, H&M, Mothercare, Debenhams, American Hawk Suppliers, P.F. Chang’s, The Cheesecake Industrial facility, The Body Shop, M.A.C, Victoria’s Confidential, Boots, Stoneware Animal dwellingplace and KidZania.

Job – Release Officer – IT

Job Description:

Role Profile: A Release Officer will work with different teams to implement, enforce, and improve release processes for our development, test, and production environments. This person works closely with management and individual contributors to improve software engineering processes and implement best practices associated with continuously building, deploying, and updating software and environments.

Release Officer responsibilities also include building, managing, and communicating a Release Schedule – a coordinated view of all releases. This person works with Program Management to identify and manage dependencies between releases and ensure that all releases are scheduled to avoid conflicts and excessive demands on resources.

Job Responsibilites:

Release Planning (20%)

17. Facilitates release planning meetings with key stakeholders to identify proper sequencing of release packages.
18. Ensures that issues and risks are identified, understood, and dealt with in a manner that mitigates risk to scope and schedule
19. Documents the release recommendation for each release and/or change to production. Includes release scope, schedule, deliverables, and roll back plan.
20. Reviews release recommendation with key stakeholders.
21. Documents and communicates all changes for a release in release notes which are published to both the internal team and the client.
22. Attends change management such as CABs and deployment planning meetings to collect data and information pertaining to the release

 Release Management (40%)

17. Pursues IT and Project compliance with release acceptance criteria.
18. Provides outage information and fills out service level agreement blackout request.
19. Coordinates and schedules key change to production activities. This includes the tracking of all elements with team leads as the project moves through testing regions into production. Accommodates a flexible schedule as most releases occur outside of regular business hours.
20. Supports release execution by monitoring of each phase of the release. Validates the release as it progresses thru various release gates and test phases, alerts appropriate stakeholders of any errors or issues that need to be addressed.
21. Provides release coordination and communication during and after deployment.
22. Creates requests for change (RFC to production) and obtains appropriate approvals.
23. Facilitates emergency releases from production incident identification to incident closure after release.
24. Verifies capture of customer acceptance/signoff on deliverables.

Release Standards and Processes (25%)

17. Identifies opportunities to make tactical improvements to the release management process.
18. Maintains documentation of all processes.
19. Collects feedback from the users of release management standards and identifies the need to modify or retire a standard based on the feedback.
20. Integrates the release process with other IT processes including ITSM and Waterfall/Agile processes.
21. Works closely with Change and Configuration Management team of the ITSM Unit to stay current on all change, configuration and internal controls standards and processes.

Test Environment Coordination (15%)

17. Strictly manages timing and coordination of test runs with competing projects and client stakeholders sharing pre-production test environments.
18. Manages overall non-production environment usage, configuration, and scheduling of the different test environments for each release.

Job Qualifications:

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