WMS Supervisor

Responsibilities:

• • HEALTH & SAFETY
    • Follow and actively promote HSE compliance to deliver safe operational performance.
    • Identify and take appropriate actions for any health and safety-related risks for all employees and visitors.

     

    ORGANIZATION

    • Identify potential individual training requirements.
    • Support the onboarding, induction, and training of new team members.

     

    OPERATIONAL DELIVERY

    • Accurate and timely completion of all WMS associated operational activities including receiving, put away, picking, packing, and handling of goods; processing of applicable documentation and system updates in relation to the receipt, storage, value-add services, and dispatch of goods, in-line with standard operating processes and applicable standards.
    • Interact with individuals and teams at required levels in supporting and mentoring WMS activities.
    • Identification and where possible resolution of WMS issues in cooperation with others.
    • Operates and monitors the WMS activities related to receiving and shipping workflow and other warehouse operations.
    • Ensures all WMS system downtime and clear communication and liaise with operations team and IT team.
    • Configuring the WMS system to meet the specific needs of the organization and its operations.
    • Identify training needs & opportunities to develop a highly skilled functional department
    • Communicates with the department regarding customer accounts & workload distribution

Educational requirements:

Experience requirements:

• Minimum of 3 years of experience in implementing and maintaining WMS systems, preferably in a warehouse or distribution environment

Desired Skills:

• Excellent communication skills and ability to work collaboratively with cross-functional teams.
• Strong problem-solving skills and ability to analyze complex data sets.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Availability to work flexible hours, including nights and weekends, as needed.
• Creating and managing user accounts and permissions, including training new users on how to use the system.
• Monitoring system performance and generating reports to track key performance indicators, such as inventory levels, order processing times, and shipping accuracy.
• Collaborating with warehouse functional teams like operations, quality, order planners, inspectors, IT, operations, and logistics, to ensure that the WMS is integrated effectively with other systems and processes.
• Serve as the primary point of contact for all WMS-related issues and questions from warehouse staff.
• Provide training and support to warehouse staff on how to use the WMS system.
• Work with the IT department to implement and maintain the WMS system, including system configuration, user setup, troubleshooting, and testing of new features.
• Develop and maintain system documentation, including user manuals, standard operating procedures (SOPs), and system requirements.
• Closely collaborate with the Blue Yonder team for any system glitches and bugs that need to be fixed.
• Monitor and analyze WMS data to identify opportunities for process improvements and system enhancements.
• Manage system upgrades and ensure system stability and uptime.
• Act as a liaison between the warehouse operations team and IT department for WMS-related issues and project completions.

Qualifications:

• Strong technical skills in WMS software, such as JDA (blue Yonder), SAP, or Oracle. Knowledge of warehouse operations and inventory management principles

Benefits:

Will be negotiated

Incentives:

Will be negotiated

How to Apply for NEOM?