It is Commonly noted that when entering establishments such as bank branches, supermarkets and even Universities, few employees in certain sectors, such as cleaning and security, wear a uniform different from the others. This is due to the fact that they work in another company, outsourced to perform that function.

Outsourcing works as follows, a company needs some specific type of service, which can be continuous or occasional, it then hires another organization or independent professional to carry out those activities. Outsourcing is advantageous because it passes on the responsibility of the service to a specialized company, with experience in that kind of work.

In addition, the company that hires does not have financial responsibility on the workers, this is the responsibility of the outsourced, it has no connection with who will actually perform the task. The service provider company serves as a middle ground between the contractor’s demand and the workforce. We followed the example of a bank agency, instead of hiring security guards, providing them with equipment and training, they choose to hire a company specialized in bank security, which already has qualified professionals to carry out the activity. With the signed agreement, a service provision contract is made, in which the rights and duties of each of the parties must be established.

Outsourcing is not exclusive to large companies, smaller ones can also benefit, but in this case, before closing the contract with a third party, it is worth analyzing whether it is actually feasible for that moment of the company, to have a significant amount of money to have qualified professionals from your side.

It all depends on the demand to be met, if to perform this service it is necessary to set up an infrastructure, buy equipment and still have a physical location, outsourcing is the best method. If it is a service that can be absorbed by your staff without being overworked for them, it may be better to wait a while before closing the contract.

If, after making an analysis of your current demands and market needs, you choose to outsource the services, it is time to go in search of a partner company to close the contract. At this time it is worth taking some precautions not to generate major headaches later. First of all you must know the quality of the company that you will hire, thus ensuring that it is in agreement and that it can perform the services you request.

A little research can be of great value, analyzing the company’s reputation in the market, its behaviour towards customers and especially the quality of its services. The outsourced work team will work alongside your employees, so it is important that the company’s rules and values are passed on to that team so that they can relate in harmony with their new colleagues.

Let’s now see some advantages that outsourcing can generate in a company and how it impacts on several segments.

Up-to-date technologies and specialized staff

New technologies appear all the time, some represent a real revolution, others not so much. The important thing is to know what’s new in the market, to always be aware of updates and how they can help your company. In this case, an outsourced team will always be using the best products and tools for your line of work, because behind it has a whole structure of a company specialized in the subject.

Less Bureaucracy

The administrative structure of a company with a staff is not usually simple, and each new hire represents more expenses. Labor charges, vacations, thirteenth salary, all this adds up to a high cost to maintain a payroll. After all, a team of employees needs to be managed, set up a hierarchical work structure, monitor earnings, do quality control.

The outsourcing process represents a simpler provision, with everything that involves the outsourced team being done by another company. But for this to work, it is necessary that there is an alignment between both parties, so that the work that is being carried out is in accordance with what was established in the contract.

Cost reduction

This may be the main reason that a company wants to outsource a type of service. After all, it is free of costs with training, hiring, firing, even the uniforms of the employees are in charge of the outsourced company. In addition, for many services, such as a Call Center, for example, it is necessary to have physical space, technology and qualified people, becoming a high investment to be set up internally, in this case outsourcing represents a good cost-benefit.

One of the biggest challenges that a company faces is when hiring, the process of finding a qualified professional may not be an easy task, depending on your area of expertise.

And even after being hired, he must undergo training, which must be constant, a good professional keeps up to date. All this human resource management wants to invest time and money, so saving is one of the main advantages of outsourcing.

Freedom of time

The entire company has an end activity, that is, what it exists to do. A restaurant, for example, has the purpose of serving food, but for that it needs other services as well, with accounting, cleaning and security, which are called the middle activity. Putting these services in charge of another company allows your team more time to dedicate themselves to what they do best.

So, did you see how outsourcing can be of great value to your business? Get in touch with us and see how we can help you with your internet service provider.

About The Author

Mohamed Firnas

“🌟 Meet Mohamed Firnas: With over two decades of experience in HR, Mohamed is a trusted advisor known for his strategic insight and compassionate leadership style. He’s committed to creating workplaces where every voice is heard and valued. 💼 Passionate about nurturing talent and driving positive change. Join him on the journey towards building better organizations! #HRProfessional #GulfRegion #Leadership”

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