KPMG
KPMG firms work in 144 nations and regions, and in FY21, all in all utilized in excess of 236,000 individuals, serving the requirements of business, state run administrations, public-area organizations, not-for-benefits and through KPMG firms' review and confirmation rehearses, the capital business sectors. KPMG is focused on quality and administration greatness in all that we do, carrying our best to clients and acquiring the public's trust through our activities and ways of behaving both expertly and actually.
Job Vacancy – Consultant – Managed Shared Services and Business Process Outsourcing Transformation – Abu Dhabi, United Arab Emirates
KPMG – Abu Dhabi, United Arab Emirates
- Experience:- As Mentioned
- Job Location:- Abu Dhabi, United Arab Emirates
- Company:- KPMG
- Education:- As Mentioned
- Nationality:- Any Nationality
- Gender:- Male / Female
- Number of Vacant Positions:- Not Mentioned
- Salary:- Negotiable
- Job Type:- Full Time
About KPMG
Through assisting different associations with relieving dangers and handle potential open doors, we can drive positive, practical change for clients, our kin and society at large.
KPMG firms work in 144 nations and regions, and in FY21, all in all utilized in excess of 236,000 individuals, serving the requirements of business, state run administrations, public-area organizations, not-for-benefits and through KPMG firms’ review and confirmation rehearses, the capital business sectors. KPMG is focused on quality and administration greatness in all that we do, carrying our best to clients and acquiring the public’s trust through our activities and ways of behaving both expertly and actually.
We lead with a guarantee to quality and uprightness across the KPMG worldwide association, bringing an enthusiasm for client achievement and a reason to serve and work on the networks in which KPMG firms work. In reality as we know it where fast change and uncommon disturbance are the new ordinary, we move certainty and enable change in all we do.

Job – Consultant – Managed Shared Services and Business Process Outsourcing Transformation
Job Description :
- Designing and writing robust and comprehensive Service Level Agreement Contracts and/or Intragroup agreements (IGA)
- Designing and maintaining change trackers to monitor the advancement of document completion and sign-off
- Designing and implementing the procedures for updating and implementing SLA documentation
- Participating/Conducting revision workshops for diligent collection and implementation of changes in documentation, e.g. SLA documents
- Help ensure timely execution of assigned work and overall project deliverables
Job Qualifications:
- 3-7 years of experience in designing, drafting and/or maintaining robust and comprehensive Service Level Agreement Contracts and/or Intragroup agreements (IGA)
- Experience in administrative contract management
- Experience in designing, preparing and delivering of training workshops and materials
- Hands-on experience in preparation of operating manuals and SOPs in line with leading practices
- Knowledge of contract law is a plus
- You can demonstrate project experience within the Shared Services, Outsourcing and/or Offshoring industry, or in the area of operational optimisation.
- You are knowledgeable about back-office functions, and processes, especially in the area of Finance.
- You have practical experience working through either functional optimisation, BPO and/or Shared Services or operations transformation programmes in a global setting
- You stay well informed on the latest Global Business Services (GBS) leading practices and market trends and participate in the development and presentation of proposals for business development activities.
- Ability to speak and deliver work in Arabic is a plus
Technical Skills
- Understanding of and ability to follow the leading practices in writing a comprehensive SLA/IGA document
- Understand the administrative aspects of contract document creation and maintenance
- Design, prepare and deliver training workshops and materials
- Strong knowledge of Excel for developing and maintaining overviews/matrices
- Strong command of PowerPoint for production of well-designed presentations
- Experience in setting up and optimizing Shared Services organization is a plus
Soft Skills
- Demonstrated experience developing relationships with senior clients; excellent written and verbal communication, facilitation, and presentation skills in English and/or Arabic
- Organized approach and able to work under pressure
- Willingness to work in a highly demanding and results-oriented team environment where priorities can change frequently
- Highly focused on detail and accuracy of information presented
- Maintain data confidentiality and adherence to the risk management policy
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