Black Pearl Consult

Black Pearl is a HR and enrollment organization that gives an all encompassing business and ability arrangement in a moderate, dynamic, and effective way.

Job Vacancy – Customer Service Manager – Fleet Delivery – Sharjah, United Arab Emirates

Black Pearl Consult – Sharjah, United Arab Emirates

Experience:- As Mentioned
Job Location:- Sharjah, United Arab Emirates
Company:- Black Pearl Consult
Education:- As Mentioned
Nationality:- Any Nationality
Gender:- Male / Female
Number of Vacant Positions:- Not Mentioned
Salary:- Negotiable
Job Type:- Full Time

About Black Pearl Consult

Black Pearl is a HR and enrollment organization that gives an all encompassing business and ability arrangement in a moderate, dynamic, and effective way.

We pride ourselves as a special dark pearl and endeavor to enchant our clients with a customized organization that assists them with pushing towards progress. Whether you really want to track down top ability, your next extraordinary open position, or a counseling answer for dealing with your business, drawing in representatives, developing your work culture, arranging your kin procedure, or resourcing challenges, we can help.

At Black Pearl, we have faith in the force of the human potential and are sure that ability flourishes the most in working environments that offer positive and significant encounters.

By recognizing and understanding your work environment challenges, planning work encounters that make a difference to your kin, and interfacing the best ability with the right organizations, we share your desires and work inseparably for your tomorrow.

About Black Pearl

Job – Customer Service Manager – Fleet Delivery

Job Description :

Responding to customer service issues promptly.
Maintaining a high level of customer integrity & satisfaction
He should be highly responsive to client needs and should be able to service them within a short period of time.
Creating effective customer service procedures, policies, and standards.
Should closely monitor/supervise the fleet management operations.
Collect, track and analyze customer feedback and suggest improvements internally based on the insights gathered.
Serve as the primary point of contact for the assigned customer network.
Verify incoming orders, pricing, and terms of delivery as well as the availability of products.

Confirm orders with customers, answer incoming queries, and respond to customer needs

Job Qualifications:

Bachelor’s degree/Any Diploma holder
Min 3 to 5 years of experience in any large retail distribution/logistics- customer service operations
Empathy and listening skills
Should be a NATIVE ARABIC SPEAKER
Ability to handle customer complaints & should be able to solve disputes tactfully & in a calm manner.

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To apply for this job please visit blackpearlconsult.zohorecruit.com.

About The Author

Mohamed Firnas

“🌟 Meet Mohamed Firnas: With over two decades of experience in HR, Mohamed is a trusted advisor known for his strategic insight and compassionate leadership style. He’s committed to creating workplaces where every voice is heard and valued. 💼 Passionate about nurturing talent and driving positive change. Join him on the journey towards building better organizations! #HRProfessional #GulfRegion #Leadership”

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