Customer Services _Russian speaker Jobs in Sharjah, United Arab Emirates

Reliance HR Consultancy – Sharjah, United Arab Emirates

Job Location:- Sharjah, United Arab Emirates
Company:- Reliance HR Consultancy

Education:- Relevant Degree Qualifications
Nationality:- Any Nationality
Gender:- Male / Female

Number of Vacant Positions:- Not Mentioned
Salary:- Negotiable
Job Type:- Full-Time

Job Categories:- Human Resource

About Reliance HR Consultancy

Welcome to Reliance Human Resources, is an expert enlistment firm zeroing in on human resources worldwide obtaining. Laid out in 2002, we are a superior chief hunt firm taking care of HR benefits predominantly into Ability Obtaining. We have our tasks group in Dubai, Mumbai (ISO Guaranteed) and Bahrain working in various time regions and approaching ability around the world. As a premier leader search firm, we help the right coordinate with a custom-made technique for every client. With a proficient group claiming remarkable planning abilities and a broad information base of experts, we go all-out to convey the best, and nothing less. We are likewise an ideal ability procurement accomplice to driving Assembling and Research and development, IT and NON – IT portion, Broadcast communications firms and furthermore different areas across the globe. We additionally prefer to incorporate our subject matters incorporate brand building, senior-level leader search, mid-administration enlistment. Accordingly, we are exceptionally self-assured and certain that we can help you with the right assets through our broad data set and our devoted group of experienced Scouts and concentrated head trackers both in UAE and India.

About Reliance HR Consultancy

Job Title – Customer Services _Russian speaker Jobs in Sharjah, United Arab Emirates

Responsibilities:

Resolves product or service problems by clarifying the customers complaint, determining the cause of the problem, selecting, and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
Be able to manage large amounts of phone calls, chats, emails, and other communication channels in a timely and professional manner.
Serves and attracts potential customers by providing product and service information.

Always maintain a positive and friendly tone with customers and solve customer issues as quickly as possible.
Ensure customer satisfaction and maintain professional customer service by providing proactive customer service.
Contributing to team effort by accomplishing related results as needed and meet personal and team targets.

Assist customers with the opening of accounts, update internal database with information about issues, and share feedback.
Be able to demonstrate impeccable telephone etiquette and management
Be able to provide support and troubleshooting on trading platforms.
Provide all relevant information to clients regarding documents and materials for becoming a client.

Follow communication procedures, guidelines, and policies
Any other duties and responsibilities that the Employer may reasonably request from the Employee from time to time.
Able to work on shifts rotation / day – night- weekends
Previous customer support experience will be considered an advantage but not necessary

Educational requirements:

University degree in a related field will be considered an advantage.

Experience requirements:

Prior customer service experience will be considered as an advantage but not necessary as company provides full in-house training.

Desired Skills:

Fluency in English, strong typing, as well as any other language, will be consider an advantage.
Strong communications, problem solving and active listening skills.
Computer literate with sound knowledge of Microsoft office suite.
Knowledge of MetaTrader platforms will be considered an advantage.

The ability to work effectively in a dynamic and high-pressure environment.
Genuine interest in the financial markets

Qualifications:

Ability to work in a team environment with members of varying skill levels.
Highly motivated.
Learns quickly.

Benefits:

Will be negotiated

Incentives:

Will be negotiated

How to Apply for Reliance HR Consultancy Careers?

If interested in this position, kindly click on the apply button and apply directly on the Reliance HR Consultancy company Website

Click Here:- To find the latest Job Vacancies

To apply for this job email your details to cv@reliancerecruiters.com

About The Author

Mohamed Firnas

“🌟 Meet Mohamed Firnas: With over two decades of experience in HR, Mohamed is a trusted advisor known for his strategic insight and compassionate leadership style. He’s committed to creating workplaces where every voice is heard and valued. 💼 Passionate about nurturing talent and driving positive change. Join him on the journey towards building better organizations! #HRProfessional #GulfRegion #Leadership”

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