eCommerce Manager – Job Vacancy – Dubai, United Arab Emirates

CHALHOUB GROUP – Dubai, United Arab Emirates

• Job Location:- Dubai, United Arab Emirates
• Company:- CHALHOUB GROUP
• Education:- Relevant Degree Qualifications
• Nationality:- Any Nationality
• Gender:- Male / Female
• Number of Vacant Positions:- Not Mentioned
• Salary:- Negotiable
• Job Type:- Permanent
• Experience:- As mentioned in the Description

About CHALHOUB GROUP

The Chalhoub Group is the main accomplice for extravagance across the Center East beginning around 1955. As a specialist in retail, dispersion and showcasing administrations situated in Dubai, the Gathering has turned into a key part in the excellence, design and gift areas locally.

Mixing its Center East skill and personal information on extravagance, the Chalhoub Group is building brands in the locale by offering administration greatness to every one of its accomplices and a novel encounter to its clients. The Gathering is moving quick from a conventional wholesaler and retailer for extravagance in the Center East to a mixture retailer bringing extravagance encounters to the fingertips of clients all over the place.

Job – eCommerce Manager

Job Responsibilities:

Strategy and Planning:

• Elaborate on the vision at the Division level and set up the yearly strategic plan and the yearly budgets in accordance with the Brand’s vision and mission.
• Responsible for the development of the annual online brand P&L budget and commercial / trading plan formulation and delivery in conjunction with the regional team(s).
• Conduct strategic meetings with suppliers and regional teams to negotiate commercial conditions (margin, animations, exclusivity…)

Business Development/Relationship Management:

• Lead the implementation of new business strategies and new partner relationships to increase the reach of the Brand online.
• Develop new business strategies, tactical plans, and detailed business cases for new business development to rationalize resource investments.
• Responsible for delivering the underlying profitability through developing knowledge of key cost drivers from the P&L.

Web Analytics Management:

• Analyze web metrics and make recommendations to improve website performance including new ways to drive website traffic and revenue opportunities.
• Compile and analyze search data and metrics to make decisions regarding business strategy.
• Perform click-through rate, conversion, spending, and creative analysis to identify growth/optimization opportunities.

Product Management:

• Execute product strategy based on strategic objectives, customer needs, and Brand M&As.
• Hear the voice of the customer (and our associates) and represent it while working with various teams to build products that provide an unparalleled shopping experience by putting the customer first by identifying their current and future needs, pain points, and dreams.
• Communicate product priorities/direction to relevant stakeholders.
• Manage collaboration between teams (internal/external), and ensure accountability and ownership throughout the project work.
• Design, test, and manage customer-facing digital products to execute the vision of taking customer interaction to a new level, across multiple platforms.
• Conduct customer research and determine the user’s story. Draft and build digital product concepts, MVPs and staged products independently; conduct A/B tests and deep dives into customer behavior/interaction (with data) to uncover opportunities and drive business success.
• Identify opportunities, and goals and determine metrics for analytics.

• Grow digital products and services continuously to ensure our ultimate objective: state-of-the-art experiences.

CX/UX:

• Plan and execute large-scale CX/UX development/improvement projects in coordination with external service providers.
• Create supporting project documentation and plan work streams; track and review product work/direction on a regular basis.
• Lead the prioritization of product development needs.

Job Qualifications:

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