Head of Facilities, Automation and Equipment

Responsibilities:

• • Define and develop FAE processes to lead the delivery of new facility operational solutions and ongoing development and refinement of existing operations and facilities
  • Management and leadership of FAE team, objectives, and capabilities across SC&L
  • Manage and lead all FAE processes to support internal review and approval processes including IAB (Internal Asset Brief)
  • Provide SME expertise during meetings and workshops, including key interface liaison with internal and external parties and teams
  • Through required data and information collation, provide necessary solution modelling and analysis to deliver optimum FAE design, solutions and layouts
  • Lead the preparation and presentation of FAE definition, specification, requirement and delivery documents, including all required internal review and approval processes and external sessions including customer engagements
  • Work alongside technology vendors, consultants, and the internal stakeholder to troubleshoot, identify improvement opportunities, and support integrated technologies to enable best in class FAE solutions
  • Being SC&L’s expert and source of an up-to-date knowledge base of SC&L’s automation strategy and implementation.
  • Implement measurement techniques to monitor all stages of the automation process to proactively identify challenges to the efficient operation of SC&L infrastructure & facilities in terms of automated solutions
  • Provide input and guidance in the conception, planning, design, and execution of warehousing design and equipment procurement activities required for the development of SC&L facilities including evaluation vendors proposals
  • Design, execute and oversee the equipment acquisition and commissioning of SC&L facilities & infrastructure
  • Ensure that all warehousing equipment is maintained to the highest possible standards in accordance with manufacturer’s recommendations and that equipment availability is maintained at an optimum level
  • Implement and continually develop all necessary maintenance programs, systems and procedures to ensure equipment meets volume and performance requirements
  • Authorize and monitor the purchase and issue of spare parts, consumables, lubricants, tools, and equipment from the engineering stores and monitor stock inventory levels
  • Create and manage budgets related to warehousing equipment and later general FAE assets to be procured
  • Continuously evolve and develop FAE expertise, processes, methodology, tools and team skill set, to drive safety, improvement, and efficiency

  Management

  • Lead by example to reinforce behaviors associated with NEOM culture and values
  • Support site management team in assessing potential, developing talent and succession planning
  • Responsibility for recruiting and developing direct reports and managing performance within local guidelines
  • Support Head of Warehousing BU and local HR Business Partner regarding any employee/industrial relations matters

  Business Continuity

  • Ensure an effective deployment of NEOM Quality Management framework and requirements across the FAE
  • Development of FAE models including critical areas such as resources, equipment, infrastructure to support SC&L business strategy
  • Provide necessary support during periods of operational launches and project go-lives
  • Work with SC&L teams, to develop and implement all supporting QMS supporting processes
  • Support Operational Excellence program, which will be focused on developing the operational standards, efficiency and capabilities of SC&L operations
  • Work with HSSE Manager to ensure all management systems are aligned and compliant at the core of SC&L operations
  • Ensure that FAE personnel conduct all work in accordance with site and company safety procedures and regulations
  • Continuously review SC&L policies and practices in NEOM SC&L to ensure they are current and appropriate

  Regulatory Compliance

  • Ensure FAE designs and solutions meet required statutory qualifications to ensure compliance with all relevant regulatory and applicable legal obligations
  • Ensure the appropriate communication, understanding and compliance with all relevant NEOM policies takes place
  • Review practices against the requirements of legal compliance regularly and implement a formal process to address any issues
  • Ensure designs, solutions and implementations are compliant and meet NEOM standards & policies
  • Maintain and build relationships with internal and external organizations to ensure ongoing compliance to all relevant requirements and standards

   

  ORGANIZATION

  Building the Team

  • Identify, recruit, and engage resources to build the team and onboard new hires with proper induction programs
  • Lead, guide, evaluate and develop team to ensure SC&L can achieve its quality, safety, delivery, performance, and business objectives, and comply with all relevant regulations and laws
  • Lead, guide and coach team, to develop industry leading solutions that meet and exceed NEOM and customer expectations and requirements

  Roles & Responsibilities

  • Define Roles & Responsibilities (R&R) of your team and maintain
  • Involve and align the structure with Head of Warehousing BU and Human Resources, including their support on ensuring all new team members receive their R&R as part of their onboarding process
  • Align R&R applicable to your team and ensure they are trained and prepared to execute the expected activities
  • Communicate R&R applicable to your team and ensure they are trained

  Objectives & KPI’s

  • Define key quality & performance activity processes including scope, organizational role & responsibilities, productivity measures, including the targets of each KPI
  • Align objectives & KPIs applicable to your team, and how they impact on SC&L results, including the expected frequency for tracking them, how the results are calculated, and which report they can find the results on – including communication to your team as part of onboarding process (Include regulatory objectives and multi-year responsibility)

  PERFORMANCE MANAGEMENT

  Resource Planning

  • Align team resource with SC&L activity strategy and forecasts, review monthly resource planning, developing a labor strategy for next month(s) / period(s)
  • Recommend opportunities for NEOM SC&L to develop, enhance, or modify products/services/innovations and the infrastructure, equipment, and digitalization opportunities
  • Devise, supervise, and coordinate training programs and courses to SC&L staff (direct hires and outsourced) and other stakeholders to increase proficiency in safety practices and promote quality, performance & efficiency consciousness

  Performance Tracking

  • Define, measure and track key quality, performance & efficiency measurables, KPI’s, and business reporting mechanism, including quality, audit performance and appropriate KPI’s
  • Review quality, performance & efficiency across NEOM SC&L and lead opportunities for development and improvement
  • Support team members on specific issues escalated
  • Understand deficiencies with team and where required develop and lead appropriate action plans
  • Develop regular reports to provide updates to Leadership on operational designs, developments and innovations

  Performance Reviews

  • Enable team to perform their activities, understanding which actions are needed to improve their performance, through appropriate performance meetings
  • Conduct Performance Management Meetings with team to review performance KPIs and action and development plans
  • Prepare and discuss operation’s overall performance, based on standard Management Review Process (MRP), with Head of Warehousing BU
  • Support Head of Warehousing BU and SC&L leadership team with internal business and customer reviews
  • Track supplier and contractor performance within agreed Quality & Business Performance measurables

   

  JOB STANDARDIZATION

  Processes & Work Instructions

  • Ensure that all business Policies, Standard Operating Processes (SOP) and Work Instructions (WI) are defined, and teams are working according to the standards established
  • Ensure that Policies, Standard Operating Processes (SOP) and Work Instructions (WI) of SC&L business operations meet and support requirements
  • Collaborate with SC&L departments to ensure Operational Design systems are digitized

  Gemba: Inspection, Assessment and Standards Confirmation

  • Active participation in Gemba confirmation walks, site inspections and assessments across SC&L to validate if agreed designs and solutions are in place as expected and if there are any opportunities / challenges / innovations
  • Support HSSE team in inspections to confirm standards and compliance levels, identify improvement opportunities, and set corrective actions and measures to ensure applicable regulation compliance

  ENGAGING WITH CUSTOMERS & NEOM SECTORS & REGIONS

  • Be the senior point of contact for the customer relating to FAE matters and build a good relationship to develop trust and ensure strong engagement
  • Support/conduct regular reviews (e.g., monthly) with SC&L business and applicable customers on FAE
  • Build and grow relationships with all relevant internal stakeholders
  • Support Head of Warehousing BU on contractual and commercial issues
  • Monitor the market and identify opportunities for innovative FAE function, product & solution development opportunities
  • Support from a FAE perspective NEOM SC&L strategic business development programs, innovation, and growth initiatives
  • Support SC&L leadership in the development of customer joint business plan and ensure execution of plan
  • Engage and collaborate with business peers and organization across NEOM as required, fostering exchange of best practices.
  • Ensure and maintain strong relationships with senior management/stakeholder within SC&L, business divisions and wider NEOM organization
  • Develop and maintain applicable models to support SC&L, e.g., costings
  • Work and support SC&L workstreams such as Business Development and Network Design, in the development of solutions
  • The incumbent shall be expected to take on other responsibilities or workstreams as directed.

Educational requirements:

Experience requirements:

• Minimum of 10-15 years of experience leading the engineering function of a comparable area, e.g., warehousing, container terminal operations, highly automated operations, rail operations, manufacturing (within GCC region is an advantage)
• Track record of civil project management
• Experience in major project design and implementation
• The capability of developing, leading, and project managing implementation of start-up plans

Desired Skills:

• Team builder with ability to develop and deploy short-, medium- and long-term resource plans, to attract, develop, motivate, retain and lead a high-performing team
• Ability to report and respond at senior level, and to build and maintain relationships
• Stakeholder management and able to influence, lead and manage change
• Strong communication skills with the ability to communicate across the SC&L Business Unit and other NEOM regions and sectors
• Excellent managerial skills, including planning, organizing and directing work in a collaborative work style, fostering cooperation and teamwork, whilst working independently
• Respectful leadership approach
• Effective negotiation and conflict resolution skills
• Fluent English language skills required
• Strong hands-on mentality
• Ability to function effectively under pressure and use initiative in problem-solving

Qualifications:

• Minimum 12 years in engineering management (logistics, automation, container terminal, and shipping industry) Advanced qualifications, such as MBA, will be advantageous Engineering Managerial experience in a logistics, industrial or comparable environment, including exposure to logistics automation, rail, and port handling equipment Experience in managing large-scale automation projects Extensive vendor management and tendering experience Advanced user of design & simulation tools such as AutoCAD, SketchUp, CLASS, along with other tools such as Microsoft Excel, Power BI

Benefits:

Will be negotiated

Incentives:

Will be negotiated

How to Apply for NEOM?