IT Officer – Job Vacancy

• Experience:- 3+ Years
• Job Location:- Doha, Qatar
• Education:- Relevant Degree / Diploma Qualifications
• Nationality:- Any Nationality
• Gender:- Not Mentioned
• Number of Vacant Positions:- Not Mentioned
• Salary:- QAR – Negotiable – Monthly
• Job Type:- Permanent
• Job Category:- IT Services / Hotel, Travel & Leisure

About Mandarin Oriental Hotel Group

Mandarin Oriental, Doha is a close and sharp metropolitan retreat, mixing Qatari-affected legacy with present day plan. Situated in the core of Msheireb Downtown Doha, inside strolling distance to Souq Waqif, Museum of Islamic Art and a brief distance to the business region, West Bay.

At Mandarin Oriental, Doha we invite partners with the enthusiasm to convey the best assistance and surpass our visitor’s assumptions.

IT Officer – Job Responsibilities

• It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues.
• It is part of your strategy to fully understand and support in all aspects the Mandarin Oriental, Doha Human Resources Strategic Policy.
• It is part of your role and your responsibility to fully support all learning and development activities.
  • On The Job trainers and trainings.
  • Group Training Technique trainers and trainings.
  • Update and maintain a complete Training Matrix for your department.
  • Update and maintain Job Description and Job Specification Matrix your department.
• Monitor server and network system performance
• Assist guests with IT related issues and ensure all guest complaints are investigated and proper action taken to rectify
• Assisting with the delivery, installation, operation and retrieval of audio/visual equipment for daily meetings and firm events in the Hotel in accordance with the daily conference room schedule and just-in-time requests
• Assisting with the implementation of new technologies, equipment, and network services related to IT
• Upkeep filing, document control, and equipment tracking to prevent loss of existing IT assets

IT Officer – Requirements

• Junior School qualification or equivalent
• Specific Degree or Diploma in relevant areas is plus
• Minimum 2 years of experience working in a 5-star hotel environment.
• Technical related experience
• Pre-opening hotel experience is a plus
• Proven experience as IT assistant or similar role
• Sound understanding of computer systems (hardware/software), networks etc.

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