Mobility Systems Manager

 Job Vacancy – Mobility Systems Manager  – Riyadh, KSA

Serco – Riyadh, KSA

• Job Location: –Riyadh, KSA
• Company: – Serco
• Education: –Degree holder in Business Management or any related field
• Nationality: – Saudi
• Gender: – Male / Female
• Number of Vacant Positions: – Not mentioned
• Salary: – Negotiable
• Job Type: – Permanent
• Experience: – 5 years plus experience managing within a complex project and operations management environment and preferably in the transport industry
• Job Req ID:  283008

About Serco

Serco Gathering plc’s foundations return in 1929, becoming Serco Restricted in 1987, and in 1988 was recorded on the London Stock Trade. Serco represents considerable authority in the conveyance of fundamental public administrations, with more than 50,000 individuals working in protection, transport, equity, migration, medical care, and other resident administrations across our four locales: UK and Europe, North America, Asia Pacific, and Center East

In the Center East, Serco utilizes in excess of 5,500 individuals across four nations, including the Unified Bedouin Emirates, the Realm of Saudi Arabia, Qatar, and Iraq. Here we work in the areas of Transport, Medical care, Resident administration, Safeguarding Equity, and Migration.

We have been working with positive encounters and protected, free development of individuals in the district starting around 1947, going about as a genuine accomplice to our clients and moving global information and best practice to the nearby labor force.
We work across avionics and rail, with our task abilities, including resource the executives, aviation authorities, fire salvages administrations, activities and upkeep, and client experience.

We put the client experience of our offices and administrations at the core of all that we do and that makes us unique.

We are ExperienceLab

Experience Lab is Serco’s client-focused exploration and plan organization. Figure out more about how we assist associations with utilizing the one-of-a-kind comprehension of information and bits of knowledge to configure, develop and adjust administrations to take special care of their end clients and convey top-notch encounters.

What we do

Serco conveys administrations to legislatures and different foundations that serve general society or safeguard fundamental public interests.

Climate, Social, and Administration at Serco

We have been focused on conveying and imparting our situation and execution across Ecological, Social and Administration models for a long time, perceiving the significance of our productivity and suitability of all that we do in those areas.

Mobility Systems Manager  – Riyadh, KSA

The Job Opportunity

Subject to contract award, Serco Saudi Arabia (SSA) will be acting as a managing agent that is responsible for a project that will act and serve as a luxury tourist destination. KSA is a key focus for Serco Middle East and our goals are aligned with the Kingdom’s Vision 2030.

The key purpose of this role will be to manage the service operators of the following transport modes:

• Air (Private Planes & Helicopter, etc.)

• Sea (Marine fleet & water taxis, sea freight etc.)

• Land – Road (cycle, cars, buggy, buses etc.)

• Land- Logistics (vans, staff buses etc.)

Key Accountabilities

• Support the Head of Guest Experience in processing and analysing customer experience feedback and data flows.
• Responsible on behalf of Serco for client’s smart mobility app with the client’s Smart mobility team.
• Ensures that guest feedback is incorporated and fed back to the client’s smart mobility team.
• Responsible of training on smart mobility app to transport operators.
• Provide regular reports on performance.
• Work with the client’s Smart Mobility Team to develop and enhance the mobility app (schedule and booking platform) functionality and integration with O&M Mobility Service Providers systems. Serco is not expected to develop or deliver the technology directly but shall coordinate and support.
• Management of subcontractors and suppliers.

Specific Requirements

• 5 years plus experience of managing within a complex project and operations management environment and preferably in the transport industry
• 5 years minimum experience in managing multi-disciplined People Managers including support functions
• Demonstrated experience in guest experience Management
• Degree holder in Business Management or any related field

 Working with Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play.

https://www.serco.com/me

We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defense, transport, justice, immigration, healthcare, and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Join Us

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), and SercoUnlimited (Disability). Serco Employee Networks is led by colleagues who are passionate about diversity, inclusion, and belonging.

We take pride in what we do

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