Full-Time

Dubai, United Arab Emirates
Posted 2 years ago

Negotiable / Month
Salary: Negotiable

CHALHOUB GROUP

The Chalhoub Group is the main accomplice for extravagance across the Center East beginning around 1955.

Omnichannel Operations Analyst – Job Vacancy – Dubai, United Arab Emirates

CHALHOUB GROUP – Dubai, United Arab Emirates

Job Location:- Dubai, United Arab Emirates

Company:- CHALHOUB GROUP
Education:- Relevant Degree Qualifications
Nationality:- Any Nationality

Gender:- Male / Female
Number of Vacant Positions:- Not Mentioned
Salary:- Negotiable

Job Type:- Permanent
Experience:- As mentioned in the Description

About CHALHOUB GROUP

The Chalhoub Group is the main accomplice for extravagance across the Center East beginning around 1955. As a specialist in retail, dispersion and showcasing administrations situated in Dubai, the Gathering has turned into a key part in the excellence, design and gift areas locally.

Mixing its Center East skill and personal information on extravagance, the Chalhoub Group is building brands in the locale by offering administration greatness to every one of its accomplices and a novel encounter to its clients. The Gathering is moving quick from a conventional wholesaler and retailer for extravagance in the Center East to a mixture retailer bringing extravagance encounters to the fingertips of clients all over the place.

About CHALHOUB GROUP

Job – Omnichannel Operations Analyst

Job Responsibilities:

Taking ownership of omnichannel initiatives for a particular brand or process

Coordinating omnichannel projects and ensuring that goals are achieved
Building project plans and task lists within the scope of omnichannel operations
Conducting customer journey audits to ensure we drive best-in-class customer experiences

Highlighting process weaknesses and proactively suggesting improvements
Streamlining communications between stakeholders on omnichannel projects
Assisting in analyzing and enhancing the customer journey offline and online

Placing test orders across all brands; tracking and documenting the journey
Identifying opportunities for standardization and producing documentation
Supporting a culture of transparency, accountability, and psychological safety

Job Qualifications:

A degree in business, management or technology is a plus
1 – 3 years of work experience in e-commerce, operations, retail or related fields
Ability to create and manage a strong network of stakeholders from multiple departments

At ease with technical concepts, technically minded and curious about technology
Knowledge of Conﬂuence, Asana, GSuite, M365, Apple Tools, AirTable
Great communication skills, critical thinking and analytical skills

Be willing to learn, a self-starter, proactive, flexible and creative
Project planning and coordination, project management
Experience within the GCC region is an advantage

A hunger to deliver truly transformational impact
Fluent in English, Arabic

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To apply for this job please visit careers.chalhoubgroup.com.

About The Author

Mohamed Firnas

“🌟 Meet Mohamed Firnas: With over two decades of experience in HR, Mohamed is a trusted advisor known for his strategic insight and compassionate leadership style. He’s committed to creating workplaces where every voice is heard and valued. 💼 Passionate about nurturing talent and driving positive change. Join him on the journey towards building better organizations! #HRProfessional #GulfRegion #Leadership”

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