Full-Time

Dubai, United Arab Emirates
Posted 1 year ago

AED 1000 - 25000 AED / Month
Salary: AED 1000 - 25000

The Emirates group

Why Pick The Emirates Gathering? We are pleased to have our home in Dubai, a lively, cosmopolitan city that is impeccably situated to associate with the world and offers an extraordinary way of life chances to suit you. Did you have at least some idea that 33% of the worldwide populace is situated in no less than 4 hours flying time from Dubai and 66% in 8 hours or less?

Sales Support Manager (UAE Nationals Only) Jobs in Dubai, United Arab Emirates

The Emirates Group – Dubai, United Arab Emirates

Job Location:- Dubai, United Arab Emirates
Company:- The Emirates Group

Education:- Degree or Honours (12+3 or equivalent)
Nationality:- (UAE Nationals Only)
Gender:- Male / Female

Number of Vacant Positions:- Not Mentioned
Salary:- Negotiable
Job Type:- Full-Time

Job Categories:- Sales and Marketing

About The Emirates Group

Why Pick The Emirates Gathering?

We are pleased to have our home in Dubai, a lively, cosmopolitan city that is impeccably situated to associate with the world and offers an extraordinary way of life chances to suit you.
Did you have at least some idea that 33% of the worldwide populace is situated in no less than 4 hours flying time from Dubai and 66% in 8 hours or less?
Our compensation and support agreement, mirror the different ideas of the jobs we offer, both in Dubai and all over the planet. Whether you are taking a gander at open doors in our cutting-edge tasks, as a feature of our Administrative center, or backing groups we offer serious compensation, paid tax exemption in the event that you work in Dubai, and a scope of advantages relying upon your situation and job.

Pay and advantages

For anything job you are keen on, we offer a cutthroat all-out pay and advantages bundle. With the different scope of the open doors inside the Emirates Gathering this bundle changes from one job to another to guarantee that we draw in and hold the ability we really want to proceed with our prosperity.

The subtleties underneath give a kind of the advantages we offer for nonexclusive Dubai-based jobs, however kindly check with our Enlistment Experts to figure out which will be material to the job you are keen on, particularly in the event that this is outside Dubai or with dnata.

On the other hand, kindly audit the advantages in every one of the particular professions segments.

Our way of life and variety

The Emirates Gathering shares a great deal for all intents and purposes with Dubai. The dialects, societies, and ethnic foundations that make up our gathering help us advance and develop our business in astonishing ways.

For instance, Emirates was quick to present locally available showers. We likewise accept that the client experience, we offer is truly unique. What’s more, obviously, security is the principal – it’s there in all that we do. In the Center East, dnata was one of the earliest adopters of electric slope vehicles and ‘shrewd’ battery charging. We have additionally presented Vaculex stacking helps with Dubai, which is more secure for staff and more savvy for clients.

Emirates Sales Support Manager (UAE Nationals Only)

Job Title -Sales Support Manager (UAE Nationals Only) Jobs in Dubai, United Arab Emirates

Responsibilities:

The successful candidate will exercise operational/administrative control on UAE DXB Sales Team to develop Emirates business through different distribution channels in Dubai. The job ensures the efficient operation of the field sales, maximum job satisfaction for the sales executives and the best standard of services to the channels. The role also ensures that the Travel Agents/ Corporates in Dubai are fully aware of Emirates products/services and are motivated to sell Emirates Job Accountabilities:

Monitor and review activities of Senior Sales Executives/Sales Support Executives, appraise and assess performance for a smooth day to day operation ensuring that all Travel Agents (stockholders or non-stock holders)/corporates in Dubai are regularly contacted and properly serviced by the Sales Team.
Ensure that all direct reports are continuously supported through the MyBC process and each have a personal development plan that ensures the execution of both soft and technical skills development. Address staff grievances and take corrective action when required and escalate when appropriate to HR for disciplinary, grievance of occupational health related casework. Ensure that the team are kept updated on EK products and services through training at least twice a year. – Analyse and recommend new sales strategies to the line manager, to achieve projected revenue targets through efficient and professional utilisation of all available resources.
Advise Manager Dubai & NE about the sales team performance, market situation and competitor activity on a weekly basis. Arrange monthly meeting with MGR/DXB-NE and the entire team to discuss strategies and objectives for the month. ( Minutes to be documented and shared) Use this forum to recommend appropriate counter strategies. Use Market intelligence appropriately to take appropriate proactive as well as reactive action.

Conduct briefing sessions with the team updating them about the focus of the week and regular product enhancements. Corporate/Trade/Government Travel
Develop key Corporate, Government, and Trade accounts, draw an annual Account Development plan, continually evaluate and analyze performance of these accounts and ensure that the plan is on track. Evaluate corporate deal proposals presented by Senior Sales Executives and based on traffic potential, seasonality, competition etc., advise a course of action ensuring incremental revenue.
Analyze Agency/ Corporate sales, establish targets for Sales Executives and the Travel Agencies and contrive sales strategies for peak seasons i.e. Eid, X-mas, Diwali, Onam, school holidays etc. in consultation with Sales Managers.

Organize seminars or presentations on Emirates products and services as and when necessary for the Travel Agents/ Corporates to ensure full understanding of Emirates products and services. Ensure that these are rolled out in a timely manner to capture all revenue opportunities.
Continually review travel trade developments and suggest appropriate modifications in the sales policy to the line manager, to ensure profitability and explore new business prospects. Ensure that management reports are despatched on time. Prepare and distribute trade circulars promptly.
Conduct Agency Investigations for BSP/IATA to ensure Agency layout and decor is according to Emirates Corporate Standards. Prospect for potential agents for Emirates and influences them to obtain BSP approval to acquire EK ticket stock. Agency Support Unit

Efficient and effective handling of the Sales unit to achieve overall organizational objectives. Ensuring that ASE’s achieve their set targets. Monitor SQL for Primary line ensuring that call quality standards are adhered to. Monitor and ensure that targets for queries sent by fax, email and MARs queues are actioned within the agreed SLA.
Timely updates to Agents on EK’s products and fare information e.g. Circular to be sent out to trade on the same day as and when fares are changed/amended. Any promotional offer launched needs to be communicated on the same day to entire trade database through dotmailer.
Adhere to deadlines to ensure timely distribution of all fare and product Information.

Ensure accurate recording in the various Management Information Systems (MIS) (E.g. Target.com), Monitor BSP sales to ensure MS achieved & suggest action plans to SM for improvement. Evaluate GDS cost reports and assist revenue accounts/finance in validating all ADMs/ACMs raised to the agents before they are sent to the agents. Industry Tariffs
Support the UAE Sales teams (i.e. Trade, Corporate, Government, E-Commerce and Marketing) by providing competitive fares. Assist Tariff Support Manger to achieve overall objectives and targets set for the Tariff Unit. Ensure high quality of customer service both over the phone and through email by the team in relation to bookings, fares, Groups and special services in line with SLAs.
Negotiate fares with corporate, trade and event organizers for group movements (i.e. labour, students), MICE and chartered flights. Handle the fulfillment of tickets issuance, and payments and liaise with various departments for all special requirements. If necessary arrange meet and greet at the airport to ensure all services are provided in accordance with their requests for repeat business. Generate a monthly report and discuss future sales strategy with Tariff Support Manager.

Analyze and evaluate corporate/closed deal requests received and ensure that EK gets the maximum benefit. Ensure fare and deal filling are completed efficiently and distributed to the concerned stakeholders promptly. Perform quality control checks of the GDS fare displays to ensure that all systems are reflected as per the approval.
Periodically review flight loads for top 30 and high volume O&Ds and identify any drop in forward bookings and market share. Monitor all competitor fares, interline selling fares, and market activities and review with Tariff Support Manager on day to day basis to enable EK to counteract the competition and make competitive adjustments if necessary to retain maximum market share.
Prepare trade communication circulars (i.e. Special fares, offers, new routes etc) and ensure they are sent promptly as advised by Tariff Support Manager.

Educational requirements:

Degree or Honours (12+3 or equivalent)

Experience requirements:

Experience 5+ years commercial Airline exposure together with an excellent knowledge of Geography.

Desired Skills:

A clear understanding of the travel industry and thorough knowledge of the marketplace.
Adequate knowledge of fares and Ticketing.
For the Industry Tariffs role, knowledge of Global distribution systems and other systems related to Tariffs is preferred.

Qualifications:

A clear understanding of the travel industry and thorough knowledge of the marketplace.
Adequate knowledge of fares and Ticketing.
For the Industry Tariffs role, knowledge of Global distribution systems and other systems related to Tariffs is preferred.

Benefits:

Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance, and more.
Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers

Incentives:

Will be negotiated

How to Apply for The Emirates?

If interested in this position, kindly click on the apply button and apply directly on The Emirates Group company Web site

Click Here:- To find the latest Job Vacancies

To apply for this job please visit www.emiratesgroupcareers.com.

About The Author

Mohamed Firnas

“🌟 Meet Mohamed Firnas: With over two decades of experience in HR, Mohamed is a trusted advisor known for his strategic insight and compassionate leadership style. He’s committed to creating workplaces where every voice is heard and valued. 💼 Passionate about nurturing talent and driving positive change. Join him on the journey towards building better organizations! #HRProfessional #GulfRegion #Leadership”

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Sales Support Manager (UAE Nationals Only)

Sales Support Manager (UAE Nationals Only) Jobs in Dubai, United Arab Emirates