Full-Time

Dubai, United Arab Emirates
Posted 1 year ago

AED 1000 - 25000 AED / Month
Salary: AED 1000 - 25000

Aramex

Aramex is the main worldwide coordinated factors supplier. We endeavor to interface the world, overcoming any barrier among East and West, and empowering development and abundance for organizations and our accomplices.

IT Executive Jobs in Dubai, United Arab Emirates

Aramex – Dubai, United Arab Emirates

Job Location:- Dubai, United Arab Emirates
Company:- Aramex

Education:- Relevant Degree Qualifications
Nationality:- UAE Nationals
Gender:- Male / Female

Number of Vacant Positions:- Not Mentioned
Salary:- Negotiable
Job Type:- Full-Time

Job Categories:- Information Technology

About Aramex

Our devotion to advancement drives our unparalleled arrangement of coordinated factors and transportation administrations going from homegrown and global expedited shipment, web based business delivery and satisfaction arrangements, street, air and ocean cargo, to production network the board, shopper retail benefits, specialized help and that’s just the beginning.

With a worldwide operations organization of north of 17,000 workers, across in excess of 600 workplaces, in more than 65 nations, Aramex associates the world securely and dependably through various areas including Online business, SMEs, Medical services and Oil and Gas, considering practical development in worldwide exchange stream.

We invest heavily in being the main in the locale to foster a supportability report that features generally our green accomplishments, for example, lessening Fossil fuel byproducts by 20% beginning around 2020 and diminishing fuel by 46% per shipment. Contrasted with 2012, Aramex has likewise decreased its utilization of power by 55% per shipment and expanded reusing by 17%. This has been finished with significant interests in environmentally friendly power, electric vehicles and energy mindfulness.

About Aramex

Job Title – IT Executive Jobs in Abu Dhabi, United Arab Emirates

Responsibilities:

Manage and resolve all logistics IT client’s technical queries and day-to-day issues arising from internal and external business clients.
Monitor, respond and resolve all IT support tickets logged by end users.

Make sure all tickets are resolved within agreed business SLAs as per the priorities.
Knowledge of all Logistics IT products offered by IT to Logistics business globally.
Remote/Phone/ On-site support for all WMS issues that may arise within a warehousing environment.

Configure, manage and support all RF & mobile scanning devices used by warehouse operations.
Maintain records and track usage of all Logistics IT assets in use by global operations
Analyze all technical issues and suggest solutions for repetitive issues to mitigate IT tickets.

Be part of internal IT product testing team for any new developments and enhancements projects.
Be a team player and part of global IT support team who handles all station user queries.
Participate in periodic/daily IT team meetings and other periodic activities for the logistics teams.

Work towards common team targets and close all IT tickets in timely manner to avoid escalations.
Obey and follow all team leaders’ directives to achieve common objectives of the digital department.

Educational requirements:

Bachelor of computer science, Engineering, or related IT field
Microsoft SQL database- T-SQL is a must.
Excellent written/oral communication skills internally and externally with customers or operational end users

Good listening and interpersonal skills & attention to details.
English language: excellent written/ oral communication skills.
IT Support ticketing system knowledge is a must.

MS Office/ Windows Server basic knowledge

Experience requirements:

Proven experience of working in a delivery-focus support role

Experience working in a team-oriented, collaborative environment
Experience in being a support desk team member which has defined SLAs & KPIs

Desired Skills:

Good communication skills.
Problem – solving skills.
Decision – making ability.

Commercial awareness.
Ability to motivate others.
Team working skills.

Good knowledge of building methods and regulations.

Qualifications:

Ability to work in a team environment with members of varying skill levels.

Highly motivated.
Learns quickly.

Benefits:

Will be negotiated

Incentives:

Will be negotiated

How to Apply for Aramex?

If interested in this position, kindly click on the apply button and apply directly on the Aramex company Website

Click Here:- To find the latest Job Vacancies

To apply for this job please visit careers.aramex.com.

About The Author

Mohamed Firnas

“🌟 Meet Mohamed Firnas: With over two decades of experience in HR, Mohamed is a trusted advisor known for his strategic insight and compassionate leadership style. He’s committed to creating workplaces where every voice is heard and valued. 💼 Passionate about nurturing talent and driving positive change. Join him on the journey towards building better organizations! #HRProfessional #GulfRegion #Leadership”

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IT Executive (UAE Nationals)