ADIB Priority Banking
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Job Vacancy-Business Service Officer– Abu Dhabi, AE
Business Service Officer – Abu Dhabi, AE
- Experience: –Minimum 3 years in customer service
- Job Location: – Abu Dhabi, AE
- Company: –ADIB Priority Banking
- Education: –Bachelor’s degree.
- Nationality: – Any Nationality
- Gender: – Any
- Number of Vacant Positions: – 3 vacancies
- Salary: – negotiable
- Job Type: – Permanent
- Job Identification: -1105
Business Service Officer – Abu Dhabi, AE
Job Description
Role Purpose:
Provide high level of Customer Service & Special attention to Business banking Clients. Increase acquisition (NTB). Maximize revenue through walk-in BBD clients by selling, cross-selling, and generating warm leads.
Key Accountabilities of the role
- Achieve sales targets
- Business accounts opening & closing. (With all related approvals from Legal & Compliance)
- Update customer information.
- Issuance Of certificates (Balance confirmation letter,
A reference letter, IBAN certificate, and Liabilities certificate). - Attend all after-sales services, needs & requirements to BBD clients
- Sell BBD products, Cross-sell other products “Investments & Takaful” and generate leads to other business units.
- Educate business banking clients about products and services “IVR, Online banking, Call Center, Cash management service etc.”
Perform other tasks specified by Management
Business Service Officer – Abu Dhabi, AE
Desired Candidate Profile
Employment Type
- Full Time
Specialist Skills / Technical Knowledge Required for this role:
- Customer service & sales skills
- Fair knowledge of BBD products & Services
- Good knowledge of AML & GCD
- Excellent in time management, planning, organizing, accomplishing tasks against deadlines and milestones.
- Computer Skills
- Problem Solving
- Minimum 3 years in customer service
To apply for this job please visit hciq.fa.em2.oraclecloud.com.