Full-Time
Dubai, UAE

Posted 9 months ago
AED 1000 - 25000 AED / Month
Salary: AED 1000 - 25000

The Community Development Authority

The Community Development Authority is liable for setting up and creating systems for social advancement in Dubai. It expects to achieve the objectives of the Dubai Smart Arrangement 2015 and will, in collaboration with concerned bodies, raise the degrees of social improvement in Dubai and upgrade the job of nationals in the public arena.

Call Center Agent (Temp) Jobs in Dubai, UAE

The Community Development Authority – Dubai, UAE

Job Location:- Dubai, UAE

Company:- The Community Development Authority
Education:- High School Fluency in both Arabic and English (speaking and writing
Nationality:- UAE Only

Number of Vacant Positions:- Not Mentioned
Salary:-Unspecified
Job Type:- Full-Time

Job Categories:- Sales and Customer Service

About The Community Development Authority

The Community Development Authority (CDA) was established by a pronouncement of H.H. Sheik Mohammed container Rashid Al Maktoum, VP and Top state leader of the UAE and Leader of Dubai in July 2008. CDA is liable for setting up and fostering a system for the social turn of events and expects to accomplish the objectives illustrated in the Dubai Well-defined courses of action.

CDA is in control of the general oversight to accomplish social area yields and gives the arrangements of social administrations to make a coordinated and proficient administration framework for the improvement of social administrations in the emirate. This incorporates the arrangement, execution, and oversight of extensive smart courses of action, and proposing regulation connected with social administrations to work on the results of the social advancement area.

The central vital targets of CDA are pointed toward including the partners and upgrading the associations with them, this incorporates UAE nationals and occupants, government specialists, colleagues, and volunteers. The goals additionally incorporate asset differentiating, upgrading efficiency and effectiveness, greatness in tasks, and adjusting the hierarchical design to the principal undertakings and projects.

The CDA likewise embraces fostering the fundamental construction important for its working, through setting up of essential strategies, limitations, and principles relating to social administrations suppliers. Besides, the CDA tries to engage Dubai society, individuals, and occupants, empower them to take part emphatically in the social turn of events, and give them various social administrations.

community Call Center Agent (Temp)

Job Title – Call Center Agent (Temp) Jobs in Dubai, UAE

Responsibilities:

Job objectives
Responding to the contacts of customers with the Community Development Authority and clarifying services and information according to inquiries or transferring calls to those concerned in the Authority in accordance with the highest levels of excellence to achieve the highest level of satisfaction.

Operational responsibilities and duties
Respond to customer communications efficiently and effectively through various means of communication such as phone, e-mail, electronic chat, website, and social networking sites) and ensure the response according to the time indicators approved for the call centers in the Authority.
Transferring phone calls and e-mails to those concerned in the Authority, according to the requests and inquiries required from customers, and following them up if necessary.