Full-Time

Amman, Jordan
Posted 1 year ago

JOD 1000 - 25000 JOD / Month
Salary: JOD 1000 - 25000

Aramex

Aramex is the main worldwide coordinated factors supplier. We endeavor to interface the world, overcoming any barrier among East and West, and empowering development and abundance for organizations and our accomplices.

Contact Center Executive Jobs in Amman, Jordan

Aramex – Amman, Jordan

Job Location:- Amman, Jordan
Company:- Aramex

Education:- Relevant Degree Qualifications
Nationality:- Any Nationality
Gender:- Male / Female

Number of Vacant Positions:- Not Mentioned
Salary:- Negotiable
Job Type:- Full-Time

Job Categories:- Administration

About Aramex

Our devotion to advancement drives our unparalleled arrangement of coordinated factors and transportation administrations going from homegrown and global expedited shipment, web based business delivery and satisfaction arrangements, street, air and ocean cargo, to production network the board, shopper retail benefits, specialized help and that’s just the beginning.

With a worldwide operations organization of north of 17,000 workers, across in excess of 600 workplaces, in more than 65 nations, Aramex associates the world securely and dependably through various areas including Online business, SMEs, Medical services and Oil and Gas, considering practical development in worldwide exchange stream.

We invest heavily in being the main in the locale to foster a supportability report that features generally our green accomplishments, for example, lessening Fossil fuel byproducts by 20% beginning around 2020 and diminishing fuel by 46% per shipment. Contrasted with 2012, Aramex has likewise decreased its utilization of power by 55% per shipment and expanded reusing by 17%. This has been finished with significant interests in environmentally friendly power, electric vehicles and energy mindfulness.

About Aramex

Job Title – Contact Center Executive Jobs in Amman, Jordan

Responsibilities:

Respond and follow-up customer calls to ensure customer satisfaction.
Give the best customer centric experience to the customer.

Provide personalized indirect customer service by responding to the needs of the each customer
Log shipment collection requests.
Track customers’ shipments in order to answer customer’s inquiries for updates on products as Express, Domestic, Shop & Ship and personalized.

Handle and resolve customers’ complaints and root certain issues and inquiries which are not under the contact center scope of responsibility to the concerned departments/CMTs.
Provides products and service information to customers as needed.
Answer customers’ general inquiries.

Educational requirements:

Good communication skills.
Excellent command of English.

Competency in Microsoft applications including Word, Excel, and Outlook.
Team spirit.

Experience requirements:

Relevant work experience

Desired Skills:

Good communication skills.

Problem – solving skills.
Decision – making ability.
Commercial awareness.

Ability to motivate others.
Team working skills.
Good knowledge of building methods and regulations.

Qualifications:

Ability to work in a team environment with members of varying skill levels.
Highly motivated.

Learns quickly.

Benefits:

Will be negotiated

Incentives:

Will be negotiated

How to Apply for Aramex?

If interested in this position, kindly click on the apply button and apply directly on the Aramex company Website

Click Here:- To find the latest Job Vacancies

To apply for this job please visit careers.aramex.com.

About The Author

Mohamed Firnas

“🌟 Meet Mohamed Firnas: With over two decades of experience in HR, Mohamed is a trusted advisor known for his strategic insight and compassionate leadership style. He’s committed to creating workplaces where every voice is heard and valued. 💼 Passionate about nurturing talent and driving positive change. Join him on the journey towards building better organizations! #HRProfessional #GulfRegion #Leadership”

See author's posts