Full-Time
Dubai, United Arab Emirates

Posted 6 months ago
AED 1000 - 25000 AED / Month
Salary: AED 1000 - 25000

Why Pick The Emirates Gathering? We are pleased to have our home in Dubai, a lively, cosmopolitan city that is impeccably situated to associate with the world and offers an extraordinary way of life chances to suit you. Did you have at least some idea that 33% of the worldwide populace is situated in no less than 4 hours flying time from Dubai and 66% in 8 hours or less?

Corporate Travel Consultant Jobs in Dubai, United Arab Emirates

The Emirates Group – Dubai, United Arab Emirates

Job Location:- Dubai, United Arab Emirates

Company:- The Emirates Group
Education:- High School/A – Levels or equivalent
Nationality:- Any Nationality

Gender:- Male / Female
Number of Vacant Positions:- Not Mentioned
Salary:- Negotiable

Job Type:- Full-Time
Job Categories:- Consultant

About The Emirates Group

Why Pick The Emirates Gathering?

We are pleased to have our home in Dubai, a lively, cosmopolitan city that is impeccably situated to associate with the world and offers an extraordinary way of life chances to suit you.
Did you have at least some idea that 33% of the worldwide populace is situated in no less than 4 hours flying time from Dubai and 66% in 8 hours or less?
Our compensation and support agreement, mirror the different ideas of the jobs we offer, both in Dubai and all over the planet. Whether you are taking a gander at open doors in our cutting-edge tasks, as a feature of our Administrative center, or backing groups we offer serious compensation, paid tax exemption in the event that you work in Dubai, and a scope of advantages relying upon your situation and job.

Pay and advantages

For anything job you are keen on, we offer a cutthroat all-out pay and advantages bundle. With the different scope of the open doors inside the Emirates Gathering this bundle changes from one job to another to guarantee that we draw in and hold the ability we really want to proceed with our prosperity.

The subtleties underneath give a kind of the advantages we offer for nonexclusive Dubai-based jobs, however kindly check with our Enlistment Experts to figure out which will be material to the job you are keen on, particularly in the event that this is outside Dubai or with dnata.

On the other hand, kindly audit the advantages in every one of the particular professions segments.

Our way of life and variety

The Emirates Gathering shares a great deal for all intents and purposes with Dubai. The dialects, societies, and ethnic foundations that make up our gathering help us advance and develop our business in astonishing ways.

For instance, Emirates was quick to present locally available showers. We likewise accept that the client experience, we offer is truly unique. What’s more, obviously, security is the principal – it’s there in all that we do. In the Center East, dnata was one of the earliest adopters of electric slope vehicles and ‘shrewd’ battery charging. We have additionally presented Vaculex stacking helps with Dubai, which is more secure for staff and more savvy for clients.

Emirates Corporate Travel Consultant

Job Title -Corporate Travel Consultant Jobs in Dubai, United Arab Emirates

Responsibilities:

Job Purpose: The jobholder is a front-line staff member and a part of a 24/7 team who has to provide clients and potential clients superior and a consistent quality of travel services. To sell Airline tickets, travel related products and give travel related information. Proactively service our customers via various channels (retail, phone, WhatsApp, email), supporting them with queries, amendments, pro-active disruption management and travel bookings. Convert maximum number of enquiries into sales through efficient and friendly customer service.
Job Outline:
Provide the highest standard of customer service to all clients whether Retail, Government or Corporate, using all tools that are made available. Attend all customer queries in a timely and appropriate manner.

Build valuable relationships with your customers & suppliers, ensuring your tone of voice, language and contact are in line with our brand guidelines and ensure a positive result for our clients.
Offer products, services, and loyalty programmes that are contracted by dnata Travel and offer information on destination and product to all customers to ensure that it meets their travel requirements.
Maximise the sales/consultation opportunity to cross sell/upsell any relevant auxiliary product to maximize revenue. Drive additional ancillary revenue through the sale of tours, excursions and activities.

Inform customers about mandatory requirements covering their journey such as passport, visa, health and Insurance requirements as well as other details such as check-in place and time.
Maintain excellent working relationships with clients to update them on new products and services while at the same time work towards constantly improving working relationships.
Listen to our customers carefully, understanding their exact needs and requirements, and wow them through our surprise and delight service. Put things right when things go wrong, ensuring that our customers leave with only a positive experience of us.

Ensure that all forms of contact are handled quickly and with a friendly `can-do attitude, whilst achieving and exceeding service & sales performance targets against key performance indicators.
Adhere to all of the set standards of our customer feedback program, and any internal audit standards to ensure that we comply with the expected benchmark defined by the customer audit team.
Provide award winning service on holiday for our customers, primarily face to face, but also over the phone, via SMS & WhatsApp and through our new App Chat functionality.

Work with our airlines Network Control and Reservation Services team, Destination Management Companies and hotels around the world. Monitor the network and ensure Emirates Holidays customers are proactively supported and looked after.
Play an instrumental role within the `Crisis incident? team, in the event of Force Majeure, crisis or cancellation situations during the holiday experience.

Educational requirements:

High School/A – Levels or equivalent

Experience requirements:

A Minimum of 3-5 years front-line travel experience as a Corporate Travel Consultant

Desired Skills:

Interpersonal ability, telephone, and customer service skills.

Proficient in MS Office applications i.e. Word and Excel.
Strong verbal and written English is a must Spoken Arabic or any other foreign language would be an advantage, but not a must.

Qualifications:

Knowledge of Standard fares and ticketing certificate from IATA or equivalent

Knowledge of any GDS like Sabre, Travelport, etc.
Knowledge of world geography and major carrier networks to facilitate quick itinerary planning.

Benefits:

Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance, and more.

Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers