Commercial Bank of Dubai

Our CBD family's prosperity throughout the years is straightforwardly credited to the responsibility and ability of our UAE Public staff. Our business center is to construct profound and compensating connections in the neighborhood markets and we realize that the best UAE Public staff will make that conceivable.

Job Vacancy – Personal Sales Advisor – Dubai, United Arab Emirates

Commercial Bank of Dubai – Dubai, United Arab Emirates

Experience:- As Mentioned
Job Location:- Dubai, United Arab Emirates
Company:- Commercial Bank of Dubai
Education:- As Mentioned
Nationality:- Any Nationality
Gender:- Male / Female
Number of Vacant Positions:- Not Mentioned
Salary:- Negotiable
Job Type:- Full Time

About Commercial Bank of Dubai

Our CBD family’s prosperity throughout the years is straightforwardly credited to the responsibility and ability of our UAE Public staff. Our business center is to construct profound and compensating connections in the neighborhood markets and we realize that the best UAE Public staff will make that conceivable.

Since our initiation, we generally viewed as the enrollment of UAE Nationals as one of our main concerns. We have consistently planned to draw in and foster UAE Nationals, delegating them in mindful driving situations without disregarding the capacities and advancement possibilities of other staff no matter what their identities.

Our endeavors and accomplishments in Emiratisation have been perceived and respected. The bank is a previous victor of UAE Public Assets Improvement Grant, the Dubai Human Improvement Grant and the HR Improvement Grant.

Is it safe to say that you are that capable and serious UAE Public prepared to foster yourself and influence a difficult and remunerating business, rich with your country’s set of experiences? Then welcome to the CBD Family.

Job – Personal Sales Advisor

Job Description :

Job Purpose:

Responsible for end to end sales of assets and liability products. The job holder is also responsible for addressing customer queries and ensuring high customer service quality at all times.

Principal Accountabilities:

Acquire new to bank customers and identify existing customers from the database to sell CBD products to increase customer base and cross-sell ratio.

Achieve STAR Threshold targets for asset and liability products which are defined in STAR Incentive Program.

Personal Loans/Finance

Fresh/Buy Out/Top up

Expats, Long & Short Tenure UAE Nationals

Conventional Credit Cards (Primary & Supplementary)

Islamic Credit Cards (Primary & Supplementary)

Auto Loans

Overdraft

NTB

Deposits

Deal with CBD Personal and Direct segment customers on revenue generating transactions such as Investment, FX and BANCA

Follow up and close sales leads referred by Call Center, other segments, etc.

Refer Mortgage cases to related Direct Sales Team

Proactively call and visit existing/new customers (outside the branch) and make agreed target number of appointments per week to review customer needs and make sales of other suitable CBD products.

Review walk in customer needs and make sales of suitable CBD products.

Ensure that all product applications are filled completely and accurately without any missing required document

While onboarding customers, ensure capture of all customer and account information into the BPM & CVXR systems accurately.

Attend weekly and monthly team and area sales meetings to review performance and share best practice ideas.

Ensure a consistently high level of customer service is maintained at all times.

Service and Quality:

Proactively help customers to reduce their waiting time.

Ensure customers are on-boarded (new accounts) and served within prescribed SLAs.

Ensures that all customer problems/complaints/queries are handled efficiently and according to standards and high level of service quality using the Operational CRM System

Job Qualifications:

Education and Experience

Graduate, preferably in commercially oriented discipline or Diploma in business / finance related subjects.

3 – 4 years of experience in Retail banking / Branch Banking

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To apply for this job please visit www.comeet.com.

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Mohamed Firnas

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