Full-Time
NEOM City, Saudi Arabia

Posted 7 months ago
SAR 1000 - 25000 SAR / Month
Salary: SAR 1000 - 25000

NEOM was picked as the task's true name with the backing of the Establishing Board; it is a genuine portrayal of NEOM's objective and the truth that will be accomplished - Allah willing - to assist with making a brilliant future for people in the future.

Senior Manager Soft Services Job in NEOM City, Saudi Arabia

NEOM – NEOM City, Saudi Arabia

Job Location:-NEOM City, Saudi Arabia

Company:- NEOM
Education: –Degree in Business, Hospitality Management, Estates Management or similar.
Gender:- Male / Female Saudi national a plus

Number of Vacant Positions:- Not Mentioned
Salary:- Negotiable
Job Type:- Full-Time

Job ID:- 9212
Job Categories:-Managing

About NEOM

This is the means by which NEOM was made and how its maker, His Imperial Height, Crown Ruler Mohammed container Salman, imagined it when he laid out its establishments to be the future, a power of progression and change, even before it was even sent off. Along these lines, it was imagined that “what’s to come” would be laced with NEOM’s crucial personality, name, values, and vision. Therefore, NEOM is… For the future and for what’s to come.

His Imperial Height Ruler Mohammed receptacle Salman, the Crown Sovereign and Executive of the NEOM Directorate examined and considered by individuals from the undertaking’s Establishing Board as well as experts and experts nearby an OK name for such a venture with an overall viewpoint. The quest for a name to impart the personality and imagery of this fantastic project was one of the planned things when the Board held its underlying gatherings to examine associated issues; HRH saw that the term communicates the social and civilizational character of the venture’s comprehensiveness. There were various discussions with respect to the name’s significance and the way that it should catch the venture’s overall personality, the human angle, and phenomenal aspiration.

Preceding arranging and testing the arrangements of names proposed by the counseling group, the genuine name assignment venture began with the meaning of standards, characteristics, and conditions, all of which bear an unmistakable and strong vision for choice. As per the measures and guidelines, the rundown of 2,000 names was additionally sliced to 150 names, then, at that point, to five names. In any case, not a single one of them was picked or acknowledged.

Consequently, NEOM was picked as the task’s true name with the backing of the Establishing Board; it is a genuine portrayal of NEOM’s objective and the truth that will be accomplished – Allah willing – to assist with making a brilliant future for people in the future. From there on out, the NEOM lights have crested through the sky, declaring a splendid sunrise, a confident future, and a prosperous living in a land made by the person to serve all humankind.

neom2 Senior Manager Soft Services

Job Title -Senior Manager Soft Services Jobs in NEOM City, Saudi Arabia

Responsibilities :

Service Delivery	Develop and implement a soft services strategy that reflects the advanced ideologies of NEOM by delivering exceptional quality output using traditional, advanced, and futuristic methods of application. Lead and direct the various service provider/s contractually appointed to undertake various roles within the soft services realm. Administer the supply of housekeeping services in residential accommodation to meet individual occupant needs. Administer the supply of janitorial services to non-residential facilities including office and other public facilities. Administer the supply of laundry services to both commercial and domestic clients. Contract management and oversight of the various service provider/s ensure compliancy against expectations, known industry standard and best practice. Implement regular periodic audits and inspections including through technology minimizing the need for large numbers of personnel.
Planning and Strategy	Contribute to the overall implementation of the NEOM Community Services strategy, objectives, and goals on improved livability. Develop contractual strategies and/or future framework agreements for new service providers to support efficiencies and scalability. Develop, implement, and update Soft Services operational plans and oversee their implementation to improve performance of services provider. Work closely with senior leaders in the development of scopes and KPIs relating to the soft services departments, specifically Laundry, Housekeeping and Janitorial services. Mentor, manage and support the day to contractual obligations of each soft service division in a manner that achieves fully the expectations NEOM from its Soft Service providers. Develop and implement improvement strategies to ensure continued progression in all service deliveries and areas related to soft services. Show awareness of innovative ways to deliver expertise and technical services, systems, and outcomes in support of NEOM’s overall future company vision as a world leader in all fields.
Management	Provide Community Services Management Personnel and NEOM Operations Executive Management with periodic status updates and appropriate reports as required Develop guidelines and enhance the performance of all staff and mangers within each Soft Service Division Take responsibility and accountability in maintaining a high-performance among all teams of professional and technical staff. Participate in setting performance goals and daily requirements across all areas of the soft services departments. Set performance objectives, provide necessary support, conduct evaluation, and appraise performance. Evaluate all KPIs ongoing and collate the necessary support and report documents pertaining to the outcomes of these key areas. Promote a high-performance working environment that embraces NEOM’s image and values. Produce High level weekly reports with stats, key notes and overviews of all soft services department that represents the performance in each area. .
Standards/Processes	Develop SOPs that deliver high levels of constant services in line with the contractual obligations of all service providers. Proofread and redline all SOPs, Manuals and Job Scopes to ensure all aspects of the services are aligned with best practices. Review all when required. Implement all best practices, standards and perform gap analysis on all services. Continuously log and monitor all observations of non-conformance in each work scope and service. Introduce control measures to ensure all service divisions are monitored, managed, and maintained by the service provider. These should be in the form of low-level checklist and reports and high-level systematic controls or system-based solutions.

Educational requirements:

Degree in Business, Hospitality Management, Estates Management or similar.

Experience requirements:

10 years minimum in same role or similar management position.

Experience working with multicultural and diverse multi language workforce.
Experience in Microsoft Office Suite.
Experience in PnL, High level reporting and use if system, based technology such as SAP, Oracle and similar.

Experience in operating multi- projects in separate locations.

Desired Skills:

Proven track record of excellent customer service and service delivery
Demonstrates maturity and excellence in communication, ability to build effective teams, effective interpersonal communication, and the ability to initiate and model positive change.