The Community Development Authority
The Community Development Authority is liable for setting up and creating systems for social advancement in Dubai. It expects to achieve the objectives of the Dubai Smart Arrangement 2015 and will, in collaboration with concerned bodies, raise the degrees of social improvement in Dubai and upgrade the job of nationals in the public arena.
Case Management Specialist Jobs in Dubai, UAE
The Community Development Authority – Dubai, UAE
- Job Location:- Dubai, UAE
- Company:- The Community Development Authority
- Education:- Bachelor’s degree in Social Work, Psychology, or equivalent fluent in both Arabic and English (speaking and writing).
- Nationality:- UAE Only
- Number of Vacant Positions:- Not Mentioned
- Salary:-Unspecified
- Job Type:- Full-Time
- Job Categories:- Sales and Customer Service
About The Community Development Authority
The Community Development Authority (CDA) was established by a pronouncement of H.H. Sheik Mohammed container Rashid Al Maktoum, VP and Top state leader of the UAE and Leader of Dubai in July 2008. CDA is liable for setting up and fostering a system for the social turn of events and expects to accomplish the objectives illustrated in the Dubai Well-defined courses of action.
CDA is in control of the general oversight to accomplish social area yields and gives the arrangements of social administrations to make a coordinated and proficient administration framework for the improvement of social administrations in the emirate. This incorporates the arrangement, execution, and oversight of extensive smart courses of action, and proposing regulation connected with social administrations to work on the results of the social advancement area.
The central vital targets of CDA are pointed toward including the partners and upgrading the associations with them, this incorporates UAE nationals and occupants, government specialists, colleagues, and volunteers. The goals additionally incorporate asset differentiating, upgrading efficiency and effectiveness, greatness in tasks, and adjusting the hierarchical design to the principal undertakings and projects.
The Community Development Authority is liable for setting up and creating systems for social advancement in Dubai. It expects to achieve the objectives of the Dubai Smart Arrangement 2015 and will, in collaboration with concerned bodies, raise the degrees of social improvement in Dubai and upgrade the job of nationals in the public arena.
The CDA likewise embraces fostering the fundamental construction important for its working, through setting up of essential strategies, limitations, and principles relating to social administrations suppliers. Besides, the CDA tries to engage Dubai society, individuals, and occupants, empower them to take part emphatically in the social turn of events, and give them various social administrations.
Job Title – Case Management Specialist Jobs in Dubai, UAE
Responsibilities:
- Job Description
- Receiving requests for services and preparing detailed case studies to assess the social, family, financial, health, educational and psychological aspects in accordance with the approved procedures.
- Cooperate with specialized internal departments (such as: the most affected groups; senior citizens; people of determination; family counseling; child protection; financial empowerment; financial benefits) to develop comprehensive intervention plans according to cases and categories.
- Cooperating and coordinating with external service providers to provide services according to needs according to case studies and intervention plans (eg: Department of Islamic Affairs and Charitable Activities; Department of Awqaf and Minors Affairs; Ministry of Community Development and other charitable organizations).
- Preparing case studies for approved committees in the Authority (Critical Humanitarian Cases Committee; Financial Benefits Grievances Committee), following up the recommendations of the committees, ensuring their implementation, following up on the status of cases, and verifying the services obtained from the Authority.
- Make field visits to follow up on cases in accordance with the approved standards and work on completing case studies and procedures to benefit those who are eligible for services from external and internal authorities in the Authority.
- Continuous follow-up of the implementation of the intervention plans that were developed in partnership with the departments concerned with the target groups according to the cases, through periodic meetings with the departments, interviews with customers, and field visits as needed in order to ensure the achievement of the goals and the commitment of the parties to ensure that customers receive services in accordance with the requirements and cases.
- Follow up the performance of the electronic case management systems, work on developing them, and make adjustments in coordination with the concerned departments, in order to ensure comprehensive documentation of cases and their developments, and accurate and comprehensive follow-up with all parties to the intervention plans.
- Follow up the complaints system about the cases that are being managed, and conduct periodic reviews of the course of drawing up the procedures for managing cases, whether with external service providers or with departments within the Authority, and submit recommendations for improvement and development to the line manager.
- Preparing periodic reports on cases, social studies, and achievement in intervention plans, closing them, and submitting them with development recommendations for approval.
- Adhere to the information security policies and procedures approved by the Authority and work to comply with the controls to ensure the confidentiality of information
- Any other tasks and competencies within the scope of the job responsibilities.
Educational requirements:
- Bachelor’s degree in Social Work, Psychology, or equivalent fluent in both Arabic and English (speaking and writing).
Experience requirements:
- A minimum of At least 5 years of experience in a related field.
Desired Skills:
- Good communication skills.
- Problem–solving skills.
- Decision–making ability.
- Commercial awareness.
- Ability to motivate others.
- Team working skills.
- Good knowledge of building methods and regulations.
Qualifications:
- Ability to work in a team environment with members of varying skill levels.
- Highly motivated.
- Learns quickly.
Benefits:
- Will be negotiated
Incentives:
- Will be negotiated
How to Apply for The Community Development Authority?
If interested in this position, kindly click on the apply button and apply directly on The Community Development Authority company Web site
Click Here:- To find the latest Job Vacancies
To apply for this job please visit jobs.dubaicareers.ae.
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