Posted 1 year ago
Negotiable / Month

Salary: Negotiable

Alshaya Group

Alshaya Group is a powerful family-claimed endeavor, first settled in Kuwait in 1890. With a predictable record of development and development, Alshaya Group is one of the world's driving image establishment administrators, offering an unrivaled decision of very much cherished global brands to clients.

T&D Senior Community Management Specialist – HR – Job Vacancy – UAE

Alshaya Group – UAE

Job Location:- UAE
Company:- Alshaya Group

Education:- As Mentioned
Nationality:- Any Nationality
Gender:- Male / Female

Number of Vacant Positions:- Not Mentioned
Salary:- Negotiable
Job Type:- As mentioned

Experience:- As mentioned in the Description

About Alshaya Group

Alshaya Group is a powerful family-claimed endeavor, first settled in Kuwait in 1890. With a predictable record of development and development, Alshaya Group is one of the world’s driving image establishment administrators, offering an unrivaled decision of very much cherished global brands to clients.

Alshaya Group’s portfolio reaches out across MENA, Turkey and Europe, with huge number of stores, bistros, eateries and relaxation objections, as well as a developing on the web and computerized business.

Working in different areas including Design, Food, Wellbeing and Excellence, Drug store, Home Goods and Relaxation and Diversion, Alshaya Group partners are joined by a pledge to genuinely convey extraordinary client care and brand encounters.

New, current and significant, Alshaya’s continually developing portfolio mirrors the decisions and way of life of its clients. From leader stores and cafés in notoriety shopping centers, through to neighborhood bistros, drive-through eateries and on the web, Alshaya Group brings clients the brands they love in the spots they need to be. Brands like Starbucks, H&M, Mothercare, Debenhams, American Hawk Suppliers, P.F. Chang’s, The Cheesecake Industrial facility, The Body Shop, M.A.C, Victoria’s Confidential, Boots, Stoneware Animal dwellingplace and KidZania.

About Alshaya Group

Job – T&D Senior Community Management Specialist – HR

Job Description:

To drive an informal, self-led learning culture at Alshaya, the T&D Community Manager defines the marketing plan for the full Talent & Development solutions. The Community Manager is accountable for the campaigns management and the Alshaya Learning Community animation facilitation..

Accountabilities (but not limited to):

Establish the communication plan to promote T&D Solutions

Understand the patterns and Talent Development cycle
Define the ideal marketing calendar

Implement communication and scoping tools for effective campaigns management
Coach and provide advice to the T&D leaders to define most relevant brand essence for the function
Collaborate with TX to align graphic, visual and key messages

Engage with Deployment team to enable and align communication

Enable Community-based learning to engage people with informal learning

Establish communication channels/tools to enable better knowledge sharing and empower learning community managers in the business

Support implementation of semi-formal learning structures to facilitate knowledge sharing, problem-solving
Promote learning community initiatives, document and publish on the identified platforms and in collaboration with Corporate Communication
Collaborate with company stakeholders for successful implementation of User Generated Content seeking

Managing the T&D solutions campaigns to increase engagement and guarantee adoption

Set, plan and implement T&D campaigns
Provide engaging content for the communication platform

Collaborate with Corporate Communication to align T&D campaign calendar with the Internal communication activities

Measuring effectiveness

Implement processes to guarantee constant connection with the users and communities (listening)

Collect the data from People and customer feedback, communities, customers to identify opportunities to feed back the T&D SME and seek improvement
Collaborate with the content editor to establish principles of moderations

Promote a self-learning culture aligned with the organisation agenda and the people aspiration

Identify creative solutions to engage people to share content, knowledge and use the semi-formal community’s framework to collaborate
Implement a Talent Development events framework

Innovate and transform

Tools & Resources

People Analytics training: Develop proficiency with Power BI
Access to relevant platforms/webinars/network and communities for continuous self-led development

Job Qualifications:

Qualifications and General Abilities:

Bachelor’s degree or equivalent | MA Marketing & Communication.
Arabic is highly preferable. Fully proficient in English.

Use of technology: Proficient Microsoft pack office | SharePoint | Social Media platforms.
Strategic planning| Story Telling | Public Relations | Analytics | Tech savvy | Digitally adventurous.
Minimum on the job experience: 5 years minimum in Marketing field.

Competencies – Functional (job specific):

Adaptability

Must demonstrate capacity to adapt to a fast-paced business & corporate environment.

Must demonstrate ability to drive change and adoption in a highly demanding context.
Must demonstrate ability to build high-performing teams.
Required to be flexible and autonomous ways of working.

Customer Orientation

Must demonstrate customer/People focus behaviors & understanding of their needs.

Facilitation skills

Proved experience in facilitation of meeting, brainstorming, meeting, conference.

Communication and presentation skills

Excellent communication written and verbal| Persuasive | Engaging| Networking

Questioning skills

Capacity to question, reformulate | Scoping.

Coaching & Mentoring skills

Leader of influence able to coach and mentor team and peers.

Measure the effectiveness of learning solutions

Create tools to analyse adoption and engagement.

Capacity to analyse the effectiveness of the learning solutions.

Interpersonal skills

Able to build effective relationships as a trusted partner

Intrapreneurship
Strategic and visionary foresight
Critical thinking and data-Driven

Decision Making
Facilitates collaboration an Influence
Fostering wellbeing and coaching

Digital savviness
Results driven-outcomes

Work Context:

Solution high level design: Set, plan and implement communication plans and engagement strategies to drive an informal, self-led learning culture and promote the T&D solution.
Campaigns & content management: 60% of the time to manage campaigns – 20% of the time to develop content and animate the communities, customer listening sessions – 20% People analytics and strategy to improve adoption.
Duration of a typical work week: 8 hours per day/5 days/week – Business travel.

Communicating with Stakeholders, Peers, internal customers: Collaborating with T&D leadership to successfully plan the campaigns, high engagement with Corporate Communication team | Content Editor coaching.
Scope of work: Alshaya Group locally and regionally/ All employees.

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To apply for this job please visit www.alshaya.com.

About The Author

Mohamed Firnas

“🌟 Meet Mohamed Firnas: With over two decades of experience in HR, Mohamed is a trusted advisor known for his strategic insight and compassionate leadership style. He’s committed to creating workplaces where every voice is heard and valued. 💼 Passionate about nurturing talent and driving positive change. Join him on the journey towards building better organizations! #HRProfessional #GulfRegion #Leadership”

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