Role Purpose:

• As part of the Cloud Migration /Cloud Centre of Excellence team, the Organisational Change Manager will focus on the people side of change, including changes to business processes, systems, and technologies, with an emphasis on the cloud program.
• This person creates and delivers strategies and plans to help employees (individuals, teams, business functions/units, and the organization) maximize the adoption of the cloud, focusing on the impacts of the adoption of a cloud-first strategy and culture, Agile processes and practices aligned with DevOps in an outsourced/pay-per-service operating model, build agile, change and cloud-native skills and capabilities to drive operational excellence.

Key Accountabilities of the role:

• Lead and implement change initiatives related to cloud business processes and technologies.
• Drive adoption and proficiency of changes within the organization in compliance with the Change Management methodology in operation
• Develop project strategies and plans, including stakeholder assessment, communications, leadership alignment, organization transition, change readiness, capability transfer, and end-user training.
• Oversee change team execution in accordance with project plans, tools, and methods, and support resource planning and acquisition.
• Develop short and long-term goals, KPIs, and objectives, and develop and execute against the annual operational plan.
• Lead/facilitate meetings to ensure an understanding of the current company culture, and jointly develop a change adoption plan.
• Provide direct support and coaching to front-line managers and supervisors as they help their direct reports through transitions.
• Facilitate change management activities with cross-functional team members and stakeholders to understand and ensure the adoption of the Enterprise Business Transformation.
• Support the development of training programs to build the required capabilities
• Collaborate with HR to align policies, processes, and practices to support cloud ways of working

Specialist Skills / Technical Knowledge, Technical Competencies Required for this role:

Knowledge:

• BA or BS Degree in Organizational Development, Organizational Behavior, or Industrial/Organizational Psychology
• Experience
• 5+ years of experience in organizational change management program design and implementation focused on technology-enabled/digital business transformation
• 5+ years of experience in project management and resource management