Job Vacancy – IT Specialist – Dubai

Paris Group International – Dubai, United Arab Emirates / UAE

• Experience:- 3+ Years
• Job Location:- Dubai, United Arab Emirates / UAE
• Company:- Paris Group International
• Education:- Relevant Degree Qualifications
• Nationality:- Any Nationality
• Gender:- Male / Female
• Number of Vacant Positions:- Not Mentioned
• Salary:- Negotiable
• Job Type:- Permanent
• Job Category:- IT Services

About Paris Group International

PARIS GROUP 27 years of consistent achievement made a brand name of Professionalism and Excellent Service. Established by Dr. Abdulkader Sankari, Paris Group on its Silver Anniversary is perceived as one of the chief powers in the Fashion and Hospitality business in the Middle East, Far East and Eastern Europe Region; it showed an appreciation for the retail business by playing a position of authority as a specialist, merchant and franchisee.

The Company justifies its situation by addressing an administration profile of north of 200 claimed stores. Today, a group of in excess of 4,000 exceptionally talented and committed worldwide experts from around 22 ethnicities are an expansion of Paris Group Family; with direct representatives of north of 2,000 in United Arab Emirates and 2,000 in GCC and different Regions.

IT Specialist – Job Description

• Install and configure computer systems and applications within the company
• Respond to customer inquiries and assist in troubleshooting and resolving challenges
• Actively update, maintain and monitor all aspects of computer networks
• Resolve technical issues related to network interruptions
• Attend in-person meetings with clients to analyze, troubleshoot and diagnose hardware problems
• Maintain a working log detailed all required system updates, as well as the date of completion
• Organize and file documentation pertaining to warranties and instructional guides for computer hardware
• Assist management in creating training materials pertaining to computer troubleshooting and usage

IT Specialist – Job Requirement

• A bachelor’s degree in computer science or related technology field is preferred
• Industry-specific certification in relevant computer languages or software and CCTV may be required
• 1-4 years of relevant experience in a customer focused position involving technical knowledge of a companies’ products and services
• Time-management skills and the ability to establish reasonable and attainable deadlines for resolution
• Comfortable working in and assisting others through company help desk software in addition to other remote access desktop programs
• Accept constructive criticism and customer feedback regarding their experience with software or IT services
• Extensive experience working with different operating systems including Windows and Mac OS
• Professional written and interpersonal skills are essential when communicating with customers and clients
• Ability to prioritize and manage several milestones and projects efficiently

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