• Provides inputs for store strategies and ensure all plans are executed to result in maximized sales, profitability and commercial performance of all retail outlets in the assigned Area

• Drives each store commercial KPI’s (UPT, ATV, etc.) to maximize sales

• Promotes awareness of local trading patterns, the trading environment and competitor activity

• Maximize productivity in stores through effective deployment of resources; controls costs within budgetary guidelines (overtime, stock and consumables) through efficient store operations

• Ensures promotions are implemented according to guidelines and that local/seasonal promotional opportunities are identified and maximized

• Prepares reports on fast moving and best-selling stock items in preparation for buying sessions

• Ensures maintenance and regular review of store operational standards leading to standardization of systems

• Monitors inventory management systems within the area (stock availability, order management, back store management, stock consolidation and transfer); initiates timely action on slow moving and non-moving products

• Ensures on time stock count and effective stock management (right product is available at the right time in all stores)

• Monitors store administration through periodic store visits and team meetings to maximize operational efficiency within the area

• Ensures all the stores are in compliance with all employment and state laws, health and safety standards; maintains proper loss prevention standards as per GMG policies

• Maintains best retail standards in all units as per market positioning of the brand

• Furnishes regular product feedback to the senior management and the brand/category management department

• Supervises the visual merchandising function to ensure that they support the brand and intended theme
• Executes new stores openings and re-fits to ensure timelines are met

People Management:

• Defines goals and key performance indicators for each member of the team and ensures effective implementation of the organization’s performance management process

• Develops talent within the team by providing guidance, mentoring and coaching to achieve the defined goals

• Monitors staffing levels in stores within the area to ensures resources are effectively deployed

• Ensures all the stores portray the businesses’ image in all aspects of personal presentation and adheres to the company dress code as laid out by the policy

• Drives a culture of feedback and coaching in the Business Unit/ Department by providing feedback on an ongoing basis, identifying development needs and coaching the employees on the areas of improvement