Full-Time

Dubai, UAE
Posted 1 year ago

Negotiable / Month
Salary: Negotiable

Majid Al Futtaim

The Majid Al Futtaim brand is a testament to our founder's heritage, culture, and vision for a world in which people interact with one another, make wonderful things, and have wonderful moments every day. Since its inception, Majid Al Futtaim has continuously established new standards for innovation and excellence, making it a symbol of strength, determination, and distinction. The Majid Al Futtaim brand, which is indicative of the inspiration, icon, and identity that defines who we are and what we do, serves as a representation of this.

Job Vacancy -SUPERVISOR | Majid Al Futtaim, Dubai, UAE

SUPERVISOR | Majid Al Futtaim, Dubai, UAE

Job Location: –Dubai, UAE

Company: –Majid Al Futtaim
Education: – Degree or equivalent in a relevant field
Nationality : -Any Nationality

Gender: – Male / Female
Number of Vacant Positions: -Not mentioned
Salary: –As per company policy

Job Type: – Permanent
Experience: Minimum 5 years experience in HR, preferably in a role related to learning. Proactively identify and seek professional development opportunities to improve leadership and technical skills pertaining to the direct line of work

About Majid Al Futtaim

The Majid Al Futtaim brand is a testament to our founder’s heritage, culture, and vision for a world in which people interact with one another, make wonderful things, and have wonderful moments every day.

Since its inception, Majid Al Futtaim has continuously established new standards for innovation and excellence, making it a symbol of strength, determination, and distinction. The Majid Al Futtaim brand, which is indicative of the inspiration, icon, and identity that defines who we are and what we do, serves as a representation of this.

There are countless ways to create memories for families, friends, and communities with each unique brand, location, and venue.

Majid Al Futtaim has produced memorable moments for more than 20 years, beginning with the City Centre, Deira in 1995, which revolutionized Middle Eastern retail, leisure, and entertainment and transformed how people experience places and spaces.

As a brand with a clear vision, what we do is important, but who we do it for is what counts most. By setting the standard and tenaciously pursuing excellence, we create “amazing moments for everyone, every day” and continually provide wonderful experiences.

Our brand marque, which stands for trust, enthusiasm, honesty, and dependability, is much more than just a logo. Not only does it stand for the initial letter of our Founder’s name, but the arch-like shape was also influenced by the iconic Mall of the Emirates dome, which symbolizes our Founder’s and his country’s unrestricted aspirations.

The Majid Al Futtaim brand, which stands for our past, present, and future, is what binds the magic and moments together. It manifests the ordinary into the extraordinary.

Amajid SUPERVISOR

SUPERVISOR | Majid Al Futtaim, Dubai, UAE

Description:

Role Purpose:

Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, every day! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa, and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the way people shop, live and play. We have over 45,000 team members in 16 international markets representing over 110 nationalities – all keeping the customer at the heart of everything we do.

Operation Responsibilities

Operations Responsibilities
- Attentive to customer needs through a friendly and courteous attitude
- Assist in leading, mentoring, and training the Food & Beverage Operations team
- Ensure all products are available and displayed at required times (in line with the display schedule)
- Ensure that staff is conversant with product portions, prices, and codes
- Ensure sales entries are correctly entered and receipts are issued to customers before the money is collected
- Deliver a daily report of activities to manager
- Ensure brand standards are maintained
- Liaise with kitchen to ensure the highest standard of food quality and visual appeal
- Maintain good communication and provide support to service team
- Standardize the setup and ensure stores are open on time
- Improve performance by motivating and monitoring staff continuously while investigating and resolving complaints concerning food quality and services
- Handle customer complaints and queries in a timely manner
- Maintain records and prepare reports to your superior
- Ensure the service staff are following the grooming standard
- Ensure and participate in proper, correct order taking to speed-up the service
- Ensure all the equipment are handled well and report to the store maintenance team in case of any default
- Control the food waste and maintain records
- Oversee store P&L, budget, orders
- Maintain POS system records
- Build strong relationship with internal and internal parties
Hygiene Standards
- Maintain control of the food consumption of each restaurant
- Ensure standards of hygiene are maintained and the restaurant complies with health and safety regulation

SUPERVISOR | Majid Al Futtaim, Dubai, UAE

Requirements

Personal Characteristics and Required Background:

Financial Responsibilities
- Ensure alignment of procedures in accordance with the Delegation of Authority (DOA)
- Assist in monitoring allocated budget to ensure compliance and highlight possible issues
- Provide inputs on cost reduction measures
Human Capital Responsibilities
- Proactively identify and seek professional development opportunities to improve leadership and technical skills pertaining to the direct line of work
- Apply and follow MAF Retail’s Human Capital corporate policies and relevant procedures and instructions
- Provide training and feedback to direct reportees when required
Disclaimer: This role description reflects the general details considered necessary to describe the principal responsibilities of the role identified and shall not be construed as an exhaustive description of all the work requirements inherent to success in the role.

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Employment Type

Full Time

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To apply for this job please visit careers.majidalfuttaim.com.

About The Author

Mohamed Firnas

“🌟 Meet Mohamed Firnas: With over two decades of experience in HR, Mohamed is a trusted advisor known for his strategic insight and compassionate leadership style. He’s committed to creating workplaces where every voice is heard and valued. 💼 Passionate about nurturing talent and driving positive change. Join him on the journey towards building better organizations! #HRProfessional #GulfRegion #Leadership”

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