Sales Supervisor

Careers at Al Shamsi Holdings

Do you have what it takes?

Al Shamsi Holdings is the leading retail company in the GCC. We need exceptional people working for us. We are always on the look out for bright, talented and enthusiastic individuals.

If you are looking for a career that provides the opportunity to work with leading international brands, comprehensive training and development and be part of a fast moving and challenging environment, then we want to hear from you.

Sales Supervisor Job Purpose:

To assist store manager in managing day-to-day store operations by implementing company business objectives, policies and procedures, and driving commercial performance for the purpose of achieving store objectives.

Sales Supervisor Job Accountabilities::

• Assist store manager in planning & assigning clearly understood daily sales targets to the team.
• Set and agree sales and operational objectives to ensure sales targets and other business objectives are achieved.
• Greet all customers promptly and courteously as they enter the store
• Direct customers throughout the store or to the specific area the customer requests
• Find out the specific needs of each customer that enters the store
• Maintain control over the various zones in the shop floor
• Increase the customer base by adding new customers to the mailing list
• Maintain a positive and cheerful attitude with the team and motivate them constantly to sell more
• Monitor performance level of staff and drive hourly sales, daily sales and monthly targets.
• Responsible to increase the Transformation Rate (Convert visitors to the store to customers)
• Monitor hourly sales, daily sales and monthly targets
• Check stock daily to ensure that all products are adequately stocked and available for customers
• Ensure the brand image is reflected at the store
• Train and promote high customer service standards
• Participate in periodic inventory as and when required
• Willingness to work in shifts
• Deputize for the Store Manager during periods of leave.

Minimum Qualifications/Experience/Knowledge/Skills

• Qualifications Bachelor’s Degree Experience 2-3 years’ experience in a Customer Service / Sales role. Minimum 1 years in a Supervisory role.
• Knowledge/Skills Basic IT skills Language (Job Specific) Excellent verbal communication skills English being a prerequisite Physical Requirements (For Showroom & Warehouse Jobs) Ability to carry out manual duties, stand for long periods of time and lift light to medium loads.
• Knowledge/Skills Proficiency in Microsoft Office and Basic IT skills Language (Job Specific) Excellent verbal communication skills English being a prerequisite Physical Requirements (For Showroom & Warehouse Jobs) Ability to carry out manual duties, stand for long periods of time and lift light to medium loads

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