Role Summary:

The ROBIN product team is responsible for managing the full Revenue Cycle Management( RCM) workflow to support operational and financial efficiencies.

The Product Manager will essentially lead on developing best practices and functionalities as well as creating efficiencies through process automations related to the healthcare insurance claims management as well as participate in the financial success of the product development mile stones and sales targets and recommendations to improve solutions relevance and innovation through the additions of system features; participate on, and lead, work groups and committees; supervise assigned staff that will include business subject matter experts in RCM, Medical Coding, Medical Billing, Software Engineers, Business and Data Analysts and Business Rules Authors.

The role will be responsible for enhancing product efficacy through overseeing the creation and implementation of process automation through the continuous assessment and analysis of workflows, review of market practice as well as review and maintenance of payer processes and protocols. Thereby increasing operational and overall business efficiency.

The ROBIN Product Manager will work closely the technology solution and business services delivery teams to create and deliver the services and products to the market and is responsible for the whole product.

Primary Responsibilities:

– Prepare, maintain, and evangelize the product roadmap which defines product enhancements for short and

long-term releases.

– Completely oversee and manage the software development lifecycle.

– Manage the development process and the team members to ensure a quick and efficient product launch.

– Support the sales team during technical product review and design discussions.

– Develop a complete product requirements and development roadmap.

– Work on the prioritization of new features based on usability, functionality, and user experience.

– Responsible for product launch and release plans.

– Develop and deliver meaningful presentations for internal and external audiences.

– Work with Training team to develop product training plan.

– Act as a product champion and achieve with the client the expected financial and operational efficiencies.

– Keep products current with changing market needs.

– Prepare status report on the progress of the projects.

Core Responsibilities:

– Prepare, maintain, and evangelize the product roadmap which defines product enhancements for short- and

long-term releases.

– Lead the implementation and engagement with the clients, setting & monitoring targets and evaluating

performance and quality of their delivery.

– Participate in business and process design discussions internally as well as externally with regulators, providers

and payer teams to define and refine the business and functional requirements.

– Manage the product backlog queues in terms of deadlines and quality of delivery

– Accountable for testing and quality by leasing directly with the quality assurance and software testing teams.

Job Qualifications: