Full-Time

Dubai, AE
Posted 1 year ago

AED 1000 - 15000 AED / Month
Salary: AED 1000 - 15000

Al-Futtaim

What Our identity is As a differentiated association, we bring the quality and notoriety of in excess of 200 organizations in your life. Al-Futtaim's 33,000 devoted representatives are focused on assisting you with settling on the ideal decision - regardless of your area or need - in areas as shifted as car, retail, land, and money.

Senior Shopping Experience | Retail Jobs in Dubai, AE

Al-Futtaim – Dubai, AE

Job Location:- Dubai, AE
Company:- Al-Futtaim

Education: Any Degree or Diploma
Nationality:-Any Nationals
Gender:- Male / Female

Number of Vacant Positions:- Not Mentioned
Salary:- Negotiable
Job Type:- Full-Time

Job Categories:- Technical

About Al-Futtaim

Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world, including IKEA, ACE, and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka, and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.

Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of the Watsons, and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…

What Our identity is

As a differentiated association, we bring the quality and notoriety of in excess of 200 organizations in your life. Al-Futtaim’s 33,000 devoted representatives are focused on assisting you with settling on the ideal decision – regardless of your area or need – in areas as shifted as car, retail, land, and money.

Al-Futtaim is a privately-owned company, and all representatives are regarded as individuals. This center conviction empowers a steady and drawing-in workplace that qualities and prizes honesty, difficult work, and joint effort.

HOW FAR WE Return
Laid out during the 1930s as an exchanging business, Al-Futtaim is one of the most moderate local privately-run company houses settled in Dubai, Joined Bedouin Emirates

Vocations AT AL-FUTTAIM
At Al-Futtaim, we perceive that putting resources into our kin is the main venture, we will at any point make, and the most effective way to guarantee we accomplish our business objectives together.

Rousing THE WORLD
Our story started in Dubai, yet today Al-Futtaim is assisting individuals on all sides of the globe with understanding their yearnings. We assist with satisfying lives across the Center East, Southeast Asia, and key business sectors in Africa and South Asia.

Careers at Al- Futtaim

At Al-Futtaim, we perceive that putting resources into our kin is the main venture, we will at any point make, and the most effective way to guarantee we accomplish our business objectives together.

We have made some amazing progress and to fill in the present cutthroat and consistently changing worldwide economy, we have set our sights and norms high – and look to surpass them. Our solidarity is in our variety; in the 100+ identities that make up our labor force, in the immense arrangement of worldwide brands that we address, and in the numerous nations where we currently work in.

The main way we can develop further and more durable worldwide associations or through our most grounded resource – our kin. We offer representatives of various professions potentially open doors, in a culture that rewards quality execution and supports them in their excursion to progress, all while working for widely popular brands.

Each representative is upheld to develop to their maximum capacity through better learning and improvement chances to guarantee that their vocations at Al-Futtaim are charming and durable. We likewise expect to draw in and hold the best ability to make Al-Futtaim an invigorating work environment, where individuals need to come and work, and where individuals stay and try to develop with our organizations.

Al-Futtaim has a brilliant and invigorating future, lifting our kin to a higher level is an extensive venture and energizing open doors lie ahead

Alfutaim Senior Shopping Experience

Job Title – Senior Shopping Experience | Retail Jobs in Dubai, AE

Responsibilities:

Overview of the role
Ensure customer satisfaction & drive a standard IKEA shopping method that helps safeguard the IKEA mechanical sales process and support the self-serve concept.

Drive sales growth and sustained long-term profitability, by establishing and retaining a lifelong relationship with existing and new customers.
What you will do
Support co-workers when they cannot resolve customer’s complaints, dealing positively and quickly with the issues raised by our customers

Financial
Ensure SE team maintains a balance between Waiting Times and coverage.
Ensure Queue management derived efficient Cashline system

Collaborate with Finance to get control of discrepancies.
Secure that the store is providing professional service to customers in the Exchange & Returns and track figures through weekly/monthly KPI report to ensure control.
Check month on month the P&L, comparing the expenses against budgeted & SPLY figures and in conjunction analyze the variances.

Formulate recommendations to the Store Manager, so s/he is able to initiate feasible cost control measures in relation to various store expenses.
Ensure that the cashiers are trained and no item goes through the checkout point without being scanned and accounted for.
Ensure that the company is not subject to any fraudulent currency or a loss thereby.

Ensures that the Retail POS System used by the cashiers is operational and has been updated with the latest product information
Ensure that all the relevant instruments for the smooth operation of the cash till are available i.e. The rolls for the credit card, the belt is working, the printer is working, documents for credit notes, and other stationeries.
People Management and Development

Motivate the coworkers towards the achievement of work objectives by ensuring they understand the company’s business plan and objectives.
Ensure all the co-workers in the department are trained in Product Knowledge, customer service training, Concept training, and H&S training.
Support the SE manager in managing the team by providing recommendations during the

Probationary period reviews and annually reviews.
Maintain the Staff Management System and generate the schedules using the system.
Monitor attendance of coworkers and monitor sickness and other absences levels.

Ensure that the coworkers are providing excellent customer service and acknowledge the customers in line at the till

Educational requirements:

Any Degree or Diploma

Experience requirements:

IKEA experience with at least 4-5 years of similar experience in Retail

Desired Skills:

Job-Specific Skills:
Must have excellent communication and interpersonal skills
Problem-solving skills

Leadership skills

Qualifications:

Good command of the English language.
Good command of the Arabic language is preferred.

Incentives:

Will be Negotiable

How to Apply for Al-Futtaim Careers?

If interested in this position, kindly click on the apply button and apply directly on the Al-Futtaim Web site

Click Here:- To find the latest Job Vacancies

To apply for this job please visit www.afuturewithus.com.

About The Author

Mohamed Firnas

“🌟 Meet Mohamed Firnas: With over two decades of experience in HR, Mohamed is a trusted advisor known for his strategic insight and compassionate leadership style. He’s committed to creating workplaces where every voice is heard and valued. 💼 Passionate about nurturing talent and driving positive change. Join him on the journey towards building better organizations! #HRProfessional #GulfRegion #Leadership”

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