Senior Executive Customer Experience – Job Vacancy – Riyadh, Saudi Arabia

CHALHOUB GROUP – Riyadh, Saudi Arabia

• Job Location:- Riyadh, Saudi Arabia
• Company:- CHALHOUB GROUP
• Education:- Relevant Degree Qualifications
• Nationality:- Any Nationality
• Gender:- Male / Female
• Number of Vacant Positions:- Not Mentioned
• Salary:- Negotiable
• Job Type:- Permanent
• Experience:- As mentioned in the Description

About CHALHOUB GROUP

The Chalhoub Group is the main accomplice for extravagance across the Center East beginning around 1955. As a specialist in retail, dispersion and showcasing administrations situated in Dubai, the Gathering has turned into a key part in the excellence, design and gift areas locally.

Mixing its Center East skill and personal information on extravagance, the Chalhoub Group is building brands in the locale by offering administration greatness to every one of its accomplices and a novel encounter to its clients. The Gathering is moving quick from a conventional wholesaler and retailer for extravagance in the Center East to a mixture retailer bringing extravagance encounters to the fingertips of clients all over the place.

Job – Senior Executive Customer Experience

Job Responsibilities:

Responsible for ensuring a high, consistent level of customer experience and service through continuous oversight and management of activities with focus on delivering the set service quality, operational experience, performance and financial KPIs. Drives the planning and execution of the contact center daily operations as well as it’s digitalization and optimization to serve the short and long term Customer Experience strategic plans, leading the team of direct reports and cooperating with the stakeholders within the area of responsibility.

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