Experience and Activation Lead

Full-Time
WhatsApp Group

NEOM

NEOM was picked as the task's true name with the backing of the Establishing Board; it is a genuine portrayal of NEOM's objective and the truth that will be accomplished - Allah willing - to assist with making a brilliant future for people in the future.

Experience and Activation Lead Job  in NEOM City, Saudi Arabia

NEOM  – NEOM City, Saudi Arabia

  • Job Location:-NEOM City, Saudi Arabia
  • Company:- NEOM 
  • Education: –Bachelor’s degree in Business, Marketing, Archaeology, Heritage, Cultural Studies, Cultural Tourism, Hospitality Management, or a related field
  • Gender:- Male / Female      Saudi national a plus
  • Number of Vacant Positions:- Not Mentioned
  • Salary:- Negotiable
  • Job Type:- Full-Time
  • Job ID:- 10477
  • Job Categories:-

About NEOM 

This is the means by which NEOM was made and how its maker, His Imperial Height, Crown Ruler Mohammed container Salman, imagined it when he laid out its establishments to be the future, a power of progression and change, even before it was even sent off. Along these lines, it was imagined that “what’s to come” would be laced with NEOM’s crucial personality, name, values, and vision. Therefore, NEOM is… For the future and for what’s to come.

His Imperial Height Ruler Mohammed receptacle Salman, the Crown Sovereign and Executive of the NEOM Directorate examined and considered by individuals from the undertaking’s Establishing Board as well as experts and experts nearby an OK name for such a venture with an overall viewpoint. The quest for a name to impart the personality and imagery of this fantastic project was one of the planned things when the Board held its underlying gatherings to examine associated issues; HRH saw that the term communicates the social and civilizational character of the venture’s comprehensiveness. There were various discussions with respect to the name’s significance and the way that it should catch the venture’s overall personality, the human angle, and phenomenal aspiration.

Preceding arranging and testing the arrangements of names proposed by the counseling group, the genuine name assignment venture began with the meaning of standards, characteristics, and conditions, all of which bear an unmistakable and strong vision for choice. As per the measures and guidelines, the rundown of 2,000 names was additionally sliced to 150 names, then, at that point, to five names. In any case, not a single one of them was picked or acknowledged.

Consequently, NEOM was picked as the task’s true name with the backing of the Establishing Board; it is a genuine portrayal of NEOM’s objective and the truth that will be accomplished – Allah willing – to assist with making a brilliant future for people in the future. From there on out, the NEOM lights have crested through the sky, declaring a splendid sunrise, a confident future, and a prosperous living in a land made by the person to serve all humankind.

neom2 Experience and Activation Lead

 

Job Title -Experience and Activation Lead Jobs in NEOM City, Saudi Arabia

Responsibilities :

  • Benchmark global best practices in heritage tourism to continuously update NEOM’s visitor experiences.
  • Support the development and execution of visitor experience strategies, ensuring all initiatives have clear, measurable KPIs.
  • Constantly update visitor experience strategies based on evolving market segments, needs, and stakeholder feedback.
  • Foster robust, collaborative partnerships with local and international bodies to expand NEOM’s cultural tourism outreach.
  • Oversee narrative development, ensuring authenticity and relevance to the target audience and usability for experience and activation
  • Innovate and design diverse visitor experiences, ensuring alignment with NEOM Heritage’s goals and the varied interests of visitors.
  • Act as the primary liaison between the Experience team and other NEOM departments and regions of ensuring seamless execution of heritage projects related to experience and activation
  • Support the development of digital tools and emerging tech (AR, VR,), including interactive maps and online platforms, to elevate the virtual visitor experience.
  • Ensure optimal allocation and utilization of resources, including equipment, guides, and digital tools, for heritage site activations.
  • Institute a continuous feedback loop using satisfaction surveys, enhancing visitor experience based on real-time insights.
  • Regularly conduct in-depth analysis of visitor data and feedback to inform strategy refinement and ensure maximum engagement.
  • Proactively identify service gaps, implement corrective actions, and recommend changes based on visitor feedback and global trends.
  • Consistently maintain detailed reports, ensuring transparency in visitor engagement, challenges faced, and opportunities identified.
  • Work closely with marketing, PR, and Culture and Entertainment events teams to promote heritage sites, ensuring a unified branding and promotional strategy.
  • Periodically review and update training materials for staff, ensuring they are equipped with the latest knowledge and tools to enhance visitor experience.
  • Identify, assess, and monitor activation and experiences risks and propose corrective actions to mitigate and overcome the risks

 

 

Educational requirements:

  • Bachelor’s degree in Business, Marketing, Archaeology, Heritage, Cultural Studies, Cultural Tourism, Hospitality Management, or a related field

Experience requirements:

  • 3+ years of experience in Art/Cultural project development, particularly in the design and activation of visitor experiences.
  • Demonstrable experience managing and executing complex heritage or tourism projects.
  • Solid understanding of visitor experience best practices and the ability to develop and implement strategies aligned with these.
  • Experience in designing or using digital tools, like interactive maps or online platforms, to enhance visitor engagement.
  • Experience in team leadership, training, or capacity-building would be advantageous, ensuring all staff deliver consistent and high-quality visitor experiences

Desired Skills:

  • Strong interpersonal and communication skills, ensuring effective collaboration with both internal teams and external partners.
  • Ability to adapt to the evolving needs of visitors and to integrate feedback into actionable improvements.
  • Analytical skills to assess visitor feedback, performance metrics, and benchmarking data, driving continuous improvement.

Qualifications:

  • Pragmatic goal-orientated attitude
  • Proficiency in MS Office suite, especially for reporting, data analysis, and presentation development.
  • Proven ability to build and maintain partnerships or collaborations in the cultural tourism sector.
  • Strong interpersonal and communication skills, ensuring effective collaboration with both internal teams and external partners.
  • Strong interpersonal and communication skills, ensuring effective collaboration with both internal teams and external partners.
  • Ability to adapt to the evolving needs of visitors and to integrate feedback into actionable improvements.
  • Analytical skills to assess visitor feedback, performance metrics, and benchmarking data, driving continuous improvement.

 

Benefits:

Will be negotiated

 

Incentives:

Will be negotiated

 

How to Apply for NEOM?

If interested in this position, kindly click on the apply button and apply directly on the NEOM Company Website

 

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To apply for this job please visit careers.neom.com.

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