Assistant Manager Business Support – Job Vacancy – Dubai, United Arab Emirates

Emirates NBD – Dubai, United Arab Emirates

• Job Location:- Dubai, United Arab Emirates
• Company:- Emirates NBD
• Education:- As Mentioned
• Nationality:- Any Nationality
• Gender:- Male / Female
• Number of Vacant Positions:- Not Mentioned
• Salary:- Negotiable
• Job Type:- Permanent
• Experience:- As mentioned in the Description

About Emirates NBD

Emirates NBD, the main Financial Gathering in the MENAT district, was shaped on 19 June 1963, when H.H. Late Sheik Rashid container Saeed Al Maktoum marked the Sanction of Joining of the Public Bank of Dubai (NBD) which turned into the principal Public Bank laid out in Dubai and the Assembled Bedouin Emirates (UAE). With the favors of H.H. Sheik Mohammed canister Rashid Al Maktoum, VP and Top state leader of the UAE and Leader of Dubai, NBD converged with Emirates Bank Global (EBI) on 06 Walk 2007, to frame Emirates NBD, the biggest financial gathering in the district by resources. On 16 October 2007, the portions of Emirates NBD were authoritatively recorded on the Dubai Monetary Market (DFM). The consolidation among EBI and NBD to make Emirates NBD, turned into a territorial union outline for the banking and money area as it joined the second and fourth biggest banks in the UAE to frame a financial boss equipped for conveying improved esteem across Corporate, Retail, Islamic, Speculation, and Confidential Banking, Worldwide Business sectors and Depository, Resource The executives and Financier tasks all through the locale.

In 2013, Emirates NBD commended its 50th commemoration, denoting the Gathering’s extraordinary accomplishments while featuring the bank’s strong authentic and monetary establishments as well as its promising future.

As at 30th September 2022, complete resources were AED 721 Billion, (identical to approx. USD 196 Billion). The procurement of DenizBank addresses a critical achievement for Emirates NBD with the Gathering extending its presence to 13 nations, adjusting more than 17 million clients. The Gathering is positioned among the main 20 in the Forbes’ rundown of the World’s Best Respected Organizations, getting a main spot among worldwide brands.

The Gathering has a huge retail banking establishment in the UAE and is a critical member in the worldwide computerized financial industry with 94% of every monetary exchange and demands directed beyond its branches. The Gathering likewise works Liv., the way of life advanced bank for twenty to thirty year olds kept on being the quickest developing retail suggestion in the UAE and KSA.

Job – Assistant Manager Business Support

Job Description:

Business Banking was set up as a separate vertical under CWM to manage all nonindividual relationships Various products and services have already been set up to this effect and a constant effort is placed to ensure that a complete suite of products is offered in order for the customer to use Emirates NBD as one stop bank for all the banking requirements
Brief Description:
The Incumbent is responsible for providing specialist services relating to business support activities The person would be responsible for ensuring completion of tasks bearing in mind the Service standards associated with Emirates NBD The role would require technical expertise compliance and control orientation as well as team management and motivational skills
Detailed Description:
Projects
KYC Remediation
SIGCAP Remediation
GAP sheets received from head office to be segregated based on customers constitution
Maintain a daily plan of customers to be contacted with date and time
Customer meetings to be set up at the customer premises for contact point verification
Customer verification done and form to be completed and signed
MIS and Reporting
Develop reports on segment level to maximize operational efficiencies starting from the grassroots level onwards
Coordinate with various stakeholders including FIN,TRY,GOPS,GRC etc. to collate data for report preparation for daily monthly fortnightly and annual reports
Process Transformation
Measurement of TATs for various operations at centers through scientific and analytical tools
Identify gaps in the existing operational systems and report to higher management
Suggest Influence changes to ensure optimal productivity from the resources for the overall Improvement of segment
Implement changes in the current process to obtain higher efficiency productivity and customer satisfaction levels

Job Requirements:
Operations
Approver of smartBUSINESS access to customers based on delegations held in DOCSAFE
Develop CRSAs related to operations and liaise with RISK and Compliance
Monitoring of SR escalations in CRM
Review the FOREX reports and present an analysis of the same to management on monthly basis
Compliance Risk
To be fully aware of a policy relating to operational risk sales processes credit policy anti mis selling etc.
To be responsible for ensuring UpToDate compliance KYC and profiling for each client as well as maintaining a high level of confidentiality at all times
To be responsible for assessing customer risk suitability of products and explaining appropriate products and services to meet client requirements
To safeguard the reputation of Emirates NBD by employing best practices and acting in a professional manner at a times to document al meetings and contribute to the reporting processes established in the unit

Additional Details:
To be conversant with the full range of SME Banking products and services in depth knowledge on SME customer segment
Banking at least 4-5 years
UAE GCC Subcontinent experience at least 2-3 year in UAE
Conversant with SME non individual I Company accounts Banking requirement
Understanding of SME market segment in UAE
Sound knowledge of end-to-end requirement of SME customers i.e., Liabilities Assets Cross Sell
In depth understanding of the banking operations along with policies and procedure
Analytical Thinking Business Orientated Leadership Motivational
Self-motivated team player ability to deliver
Department Description:
Business Banking was set up as a separate vertical under CWM to manage all nonindividual relationships Various products and services have already been set up to this effect and a constant effort is placed to ensure that a complete suite of products is offered in order for the customer to use Emirates NBD as one stop bank for all the banking requirements
Brief Description:
The Incumbent is responsible for providing specialist services relating to business support activities The person would be responsible for ensuring completion of tasks bearing in mind the Service standards associated with Emirates NBD The role would require technical expertise compliance and control orientation as well as team management and motivational skills
Detailed Description:
Projects
KYC Remediation
SIGCAP Remediation
GAP sheets received from head office to be segregated based on customers constitution
Maintain a daily plan of customers to be contacted with date and time
Customer meetings to be set up at the customer premises for contact point verification
Customer verification done and form to be completed and signed
MIS and Reporting
Develop reports on segment level to maximize operational efficiencies starting from the grassroots level onwards
Coordinate with various stakeholders including FIN,TRY,GOPS,GRC etc. to collate data for report preparation for daily monthly fortnightly and annual reports
Process Transformation
Measurement of TATs for various operations at centers through scientific and analytical tools
Identify gaps in the existing operational systems and report to higher management
Suggest Influence changes to ensure optimal productivity from the resources for the overall Improvement of segment
Implement changes in the current process to obtain higher efficiency productivity and customer satisfaction levels

Job Requirements:
Operations
Approver of smartBUSINESS access to customers based on delegations held in DOCSAFE
Develop CRSAs related to operations and liaise with RISK and Compliance
Monitoring of SR escalations in CRM
Review the FOREX reports and present an analysis of the same to management on monthly basis
Compliance Risk
To be fully aware of a policy relating to operational risk sales processes credit policy anti mis selling etc.
To be responsible for ensuring UpToDate compliance KYC and profiling for each client as well as maintaining a high level of confidentiality at all times
To be responsible for assessing customer risk suitability of products and explaining appropriate products and services to meet client requirements
To safeguard the reputation of Emirates NBD by employing best practices and acting in a professional manner at a times to document al meetings and contribute to the reporting processes established in the unit

Additional Details:
To be conversant with the full range of SME Banking products and services in depth knowledge on SME customer segment
Banking at least 4-5 years
UAE GCC Subcontinent experience at least 2-3 year in UAE
Conversant with SME non individual I Company accounts Banking requirement
Understanding of SME market segment in UAE
Sound knowledge of end-to-end requirement of SME customers i.e., Liabilities Assets Cross Sell
In depth understanding of the banking operations along with policies and procedure
Analytical Thinking Business Orientated Leadership Motivational
Self-motivated team player ability to deliver

Job Qualifications:

AS Mentioned in the JD

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