Patient Business Services Coordinator

Full-Time
WhatsApp Group

AMERICAN HOSPITAL

A chief confidential medical services supplier in the Center East, American Hospital clinic, part of Mohamed and Obaid Al Mulla Gathering, was laid out in 1996 determined to offer elite clinical support to the local area.

Patient Business Services Coordinator Job in Dubai, United Arab Emirates

AMERICAN HOSPITAL – Dubai, United Arab Emirates

  • Job Location:- Dubai, United Arab Emirates
  • Company:- AMERICAN HOSPITAL
  • Education:- Relevant Degree Qualifications
  • Nationality:- Any Nationality
  • Gender:- Male / Female
  • Number of Vacant Positions:- Not Mentioned
  • Salary:- Negotiable
  • Job Type:- Full-Time
  • Job Categories:- Health care / Medicine / Administration

About AMERICAN HOSPITAL

A chief confidential medical services supplier in the Center East, American Hospital clinic, part of Mohamed and Obaid Al Mulla Gathering, was laid out in 1996 determined to offer elite clinical support to the local area. The 254-bed, intense consideration, general clinical/careful confidential emergency clinic has cutting edge offices and an accomplished group of medical care experts spent significant time in excess of 40 clinical and careful fortes guaranteeing exhaustive consideration. All doctors at American Hospital clinic are American Board Affirmed or identical guaranteeing that patients get a worldwide norm of care in the UAE.

American Hospital clinic is the main emergency clinic in the Center East to be granted the JCI while its research facility is the principal in the confidential area in the district to be certify by the School of American Pathologists. The medical clinic is likewise the debut individual from the renowned Mayo Care Organization. Further, American Hospital clinic’s malignant growth program was quick to offer exhaustive one-stop care in Dubai. The Existence Backing Preparing Center at American Medical clinic Dubai is the primary in a confidential clinic in the UAE to be an American Heart Affiliation (AHA) Worldwide Instructional hub.

To guarantee the best expectations of care, American Hospital clinic has executed the Help Greatness Program while its Clinical Instruction Division offers multidisciplinary schooling programs for clinical staff.

Moreover, the American Hospital clinic has been perceived as the main clinical office out of the USA to be granted the ultrasound practice license in the space of Midsection/General, Bosom – Demonstrative, and Bosom – Interventional from the Ultrasound Practice Authorization Committee of the American Establishment of Ultrasound in Medication (AIUM). The license comes to line up with American Clinic’s vision of making the locale better and more practical through quality consideration, development, and clinical greatness.

As of late, American Hospital clinic is the main clinical office in Dubai to offer the fourth era of da Vinci Xi careful framework to direct mechanical medical procedure administrations, setting the Emirate’s situation on a local scale as a center point for clinical the travel industry for patients looking for top notch proficient consideration. The primary office to execute mechanical medical procedure in Dubai, American Hospital clinic concretes its situation as a trailblazer of computerized change.

American Medical clinic likewise works seven committed centers – in Dubai Media City, Al Barsha, Al Khawaneej, Jumeirah, Mira, Dubai Slopes, and Nad Al Sheba – serving the local area by being nearer to them.

 

About AMERICAN HOSPITAL

Job Title – Patient Business Services Coordinator Jobs in Dubai, United Arab Emirates

Responsibilities:

  • Admit patients according to established protocols and standards.
  • Explain and hand out patient’s rights & responsibilities to the patient.
  • Register patients, makes sure pre-registration form is complete, enters all data into Meditech system.
  • Modifies patient information -upon their attendance or calling- on Meditech system according to established criteria.
  • Ensure the right entry of financial details for patients in Meditech  after obtaining the documents to support the payment mode
  • Ensure having updated patients details and signed consent  upon every admission to the hospital as per HPP
  • Liaises with Insurance Department to resolve Admissions Registrations error.
  • Liaises with the Finance Team to resolve financial and cash outstanding issues.
  • Collects IP patient payments/deposits in arranging with Head Cashier.
  • Maintain full knowledge of hospital services.
  • Prepares Cost estimates according to the guidelines. Inform patients of their costs estimates prior to their Admissions.
  • Ensure that all Insurance patients have a pre-approval for their surgeries/non-surgical Admissions in coordinating with Insurance Office.
  • Liaise with Nursing Office & bed Manager to arrange daily Bed Managements process. Inform Nursing Supervisor/Bed Manager of any special patient’s room requirements.
  • Collect Patients valuables according to hospital policy.
  • Transfer patients From/To AMERICAN HOSPITAL DUBAI according hospital policy & procedure.
  • Ensure that The OR list is confirmed for the next day. Updates Nursing Supervisor, Operation Room, & Surgeon of any changes/cancellations.
  • Monitor The IP List on daily basis.
  • Demonstrate ability in multi handling of phone lines.
  • Telephonic messages documented and channeled appropriately.
  • To ensure that all departmental report & correspondence are completed timely & accurately.
  • Participates in staff meetings and unit projects
  • Assists in orientation of new staff members.
  • Facilitates efficient office function by consulting and communicating with all co-workers.
  • Maintain complete knowledge at all time of all hospital feature/services/price/packages and hours of operations.
  • To ensure that the place of work and surrounding area is kept clean & organized at all time.
  • Ensure responding to patient’s emails & queries on timely manner.
  • Ensure responding to clinics staff/ other hospital department’s requests on timely manner. ( ex. Requests for cost estimates).
  • Demonstrate good and extensive knowledge of Billing Guidelines that are followed in Finance department.
  • Manages the utilization reviews of the packages on daily basis, escalates any differentials, major issues with the Office Leader.
  • Manages utilization reviews of Self Pay and Corporate Bills, ensures that charges and OR codes are entered on the same day of the surgery in order to avoid late charges entries.
  • Manages approvals from corporate.
  • Interim bills submission, ensuring patient’s counseling and periodic update of any outstanding amount. Meets patients in the room when required or as advised by the office leader.
  • Ensures particular billing functions are done properly. Ex. Reverse and re-batch and bills proration.
  • Assists the office leader in the monthly MIS reporting.
  • Enters Patient’s Charge Sheet, Telephone and Cafeteria bills for Inpatients on a day to day basis.
  • Submission and filling of insurance claims / invoices and relevant documents.
  • Follow-up on patient’s outstanding and insurance rejections.
  • Maintains full knowledge of day to day billing & cashiering  processes pertaining to discharge process of Inpatients including day case procedures according to billing guidelines
  • Cash Reconciliation for all cash collecting units of AHD
  •  Patients liaising /counseling in regards to their detailed bill, liaise with end users and other hospital departments regarding any patient’s query.
  • Attaching packages on daily basis, prepares month end report.
  • Liaise with Insurance Department regarding approvals, co-payments and self pay portions.
  • Handling daily petty cash to all cash units of AHD.
  • Handling Banking deposits of cash and cheques.
  • Interim/final bills settlements
  • Perform other related duties as assigned.

 

Educational requirements:

  • High school graduate / Bachelor degree is preferred.
  • English/Arabic proficiency
  • Computer literacy, “proficient in Excel”

 

Experience requirements:

  • Minimum 3-5 years of recent customer service experience
  • Medical Terminology / or exposure to medical environment
  • Previous cashiering experience

 

Desired Skills:

  • Good communication skills.
  • Problem – solving skills.
  • Decision – making ability.
  • Commercial awareness.
  • Ability to motivate others.
  • Team working skills.
  • Good knowledge of building methods and regulations.

 

Qualifications:

  • Ability to work in a team environment with members of varying skill levels.
  • Highly motivated.
  • Learns quickly.

 

Benefits:

  • Will be negotiated

Incentives:

  • Will be negotiated

How to Apply for AMERICAN HOSPITAL?

If interested in this position, kindly click on the apply button and apply directly on the AMERICAN HOSPITAL company Website

 

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To apply for this job email your details to Lrazo@ahdubai.com

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